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management

2024-05-05 12:43:23.226.0.43374

management 在线考试 答题题目
选择题,单选,双选,多选
1、(多选题) In order for a group to be considered an organization, it must meet the following requirements(选3)
  • A、A. one person is enough
  • B、B. an arbitrary community of people
  • C、C. unwillingness to work together
  • D、D. an intention to work together to accomplish a goal
  • E、E. lack of a common goal


  • 2、 Common characteristics of organizations do not include:
  • A、A. Independence from the external environment
  • B、B. Horizontal division of labor
  • C、C. vertical division of labor
  • D、D. dependence on the external environment
  • E、E. need for management


  • 3、 According to G. Mintzberg's definition, the group of interpersonal roles includes:
  • A、A. Firefighter
  • B、B. Representative
  • C、C. Entrepreneur
  • D、D. Distributor of information
  • E、E. Leader


  • 4、 The internal variables of an organization do not include:
  • A、A. Structure
  • B、B. Goals, objectives
  • C、C. Consumers, suppliers
  • D、D. People
  • E、E. Technology


  • 5、 Name three works authored by representatives of the administrative school in management:
  • A、A. "Democracy and Freedom"
  • B、B. "Principles of Scientific Management"
  • C、C. "The New State"
  • D、D. "Fundamentals of administration"
  • E、E. "The ABCs of Scientific Organization of Work"


  • 6、 Name the work authored by representatives of the scientific management school:
  • A、A. The New State
  • B、B. Principles of Scientific Management
  • C、C. Fundamentals of administration
  • D、D. Principles of organization
  • E、E. Democracy and freedom


  • 7、 The representatives of the management science school or quantitative approach are:
  • A、A. А. Fayol, F. Taylor
  • B、B. Р. Ackoff, L. Bertalanffy, C. Bernard
  • C、C. L. Urwick
  • D、D. J. Mooney
  • E、E. F. Mayo, A. Maslow


  • 8、 Representatives of the school of human relations and behavioral sciences in management are:
  • A、A. E. Mayo, M. P. Follett, D. McGregor
  • B、B. G. Gantt, F. Taylor
  • C、C. А. Fayol, L. Urwick
  • D、D. J. Mooney
  • E、E. F. Gilbreth


  • 9、 The representatives of the classical, or administrative school in management are:
  • A、A. G. Gantt
  • B、B. А. Fayol, L. Urwick, J. Munn
  • C、C. M.P. Follett
  • D、D. F. Taylor, F. Gilbert
  • E、E. E. Mayo, F. Taylor


  • 10、 Representatives of the school of scientific management are:
  • A、A. M. P. Follett
  • B、B. F. Taylor, F. Gilbert, G. Gantt
  • C、C. J. Mooney
  • D、D. А. Fayol, L. Urwick
  • E、E. E. Mayo


  • 11、 Some of the well-known critical approaches that have made significant contributions to the development of management theory and practice include:
  • A、A. Complex, systemic
  • B、B. Process, systemic, situational
  • C、C. Analytical
  • D、D. Integrated
  • E、E. Synergistic


  • 12、 Modern management and the modern organization are characterized by:
  • A、A. managerial work is clearly separated from non-managerial work
  • B、B. a small number of managers
  • C、C. managerial work was often not distinguished
  • D、D. a small number of large organizations
  • E、E. Few people capable of making important decisions for the organization


  • 13、 Management and organization in ancient times were characterized by:
  • A、A. A large number of powerful large organizations
  • B、B. managerial work was clearly separated from non-managerial work
  • C、C. managerial work was often not distinguished
  • D、D. Emphasis on teamwork and rationality
  • E、E. A large number of people capable of making important decisions for the organization


  • 14、 Basic skills of managers:
  • A、A. strategic, tactical, operational
  • B、B. current, planned
  • C、C. motivation, planning
  • D、D. conceptual, technical, human
  • E、E. practical, theoretical


  • 15、 The building blocks of an organization's success are:
  • A、A. Non-performance
  • B、B. Invariability of goals
  • C、C. Ineffectiveness
  • D、D. Productivity
  • E、E. Limitation by management decision making only
  • F、F.The building blocks of an organization's success are


  • 16、 Typical job titles at the grassroots level of management are:
  • A、A. branch director
  • B、B. Foreman
  • C、C. vice president
  • D、D. Shop supervisor
  • E、E. President


  • 17、 Typical job titles in upper management are:
  • A、A. Foreman
  • B、B. President of a corporation
  • C、C. shop foreman
  • D、D.department head
  • E、E. department head


  • 18、 Typical job titles at the middle management level are:
  • A、A. President
  • B、B. Director
  • C、C. Master
  • D、D. vice president
  • E、E. shop foreman


  • 19、 Regardless of how many levels of management there are, managers are traditionally divided into three categories. According to sociologist T. Parsons' definition, they are distinguished into:
  • A、A. Individuals at the middle level, individuals at the top level, individuals at the interlevels
  • B、B. Persons at the strategic level, persons at the tactical level, persons at the non-functional level
  • C、C. Persons at the current level, persons at the top level, persons not at the middle level
  • D、D. persons at the operational level, persons at the current level, persons at the strategic level
  • E、E. persons at the technical level, persons at the managerial level, persons at the managerial level


  • 20、 Most experts in the field of management mention the following among the functions of management:
  • A、A. Evaluation
  • B、B. Engagement
  • C、C. Programming
  • D、D. Planning
  • E、E. Analyzing


  • 21、 According to G. Mintzberg's definition, the group of decision-making roles include:
  • A、A. negotiator
  • B、B. receiver of information
  • C、C. disseminator of information
  • D、D. spokesperson
  • E、E. leader


  • 22、 According to G. Mintzberg's definition, the group of information roles includes:
  • A、A. receiver of information
  • B、B. negotiator
  • C、C. general manager
  • D、D. resource allocator
  • E、E. Entrepreneur


  • 23、(多选题) Organizational factors that cause stress include:(选3)
  • A、A. change of residence
  • B、B. A change to a completely different type of job
  • C、C. role uncertainty
  • D、D. Divorce
  • E、E. Role conflict
  • F、F. Overload
  • G、G. image change


  • 24、(多选题) Personality factors that cause stress include:(选3)
  • A、A. Role uncertainty
  • B、B. role conflict
  • C、C. change of residence
  • D、D. Overload
  • E、E. Divorce
  • F、F. Uninteresting work
  • G、G. Moving on to a completely different type of work


  • 25、(多选题) Methods of overcoming resistance:(选3)
  • A、A. Motivation
  • B、B. Punishment
  • C、C. Education and transmission of information
  • D、D. lack of information
  • E、E. Reward
  • F、F. Negotiation
  • G、G. Involvement of subordinates in decision making


  • 26、(多选题) Do not contribute to overcoming resistance:(选3)
  • A、A. Coercion
  • B、B. Negotiation
  • C、C. Withdrawal from decision-making
  • D、D. Involving subordinates in decision making
  • E、E. Supporting
  • F、F. Punishment
  • G、G. lack of information


  • 27、(多选题) The main reasons for resistance to change:(选3)
  • A、A. The belief that change will do no good
  • B、B. fear of the future
  • C、C. Uncertainty
  • D、D. Insufficient information
  • E、E. technical illiteracy
  • F、F. sense of loss
  • G、G. fear of losing a job


  • 28、(多选题) Organizational change involves changes in internal organizational variables such as:(选3)
  • A、A. Technology and tasks
  • B、B. Service
  • C、C. Capital
  • D、D. Production
  • E、E. People
  • F、F. Financial condition
  • G、G. Goals, structure


  • 29、(多选题) The major interpersonal styles of conflict resolution include:(选3)
  • A、A. Building effective communications
  • B、B. identifying the problem
  • C、C. applying a reward system
  • D、D. Smoothing
  • E、E. Clarification of job requirements
  • F、F. Evasion
  • G、G. coercion


  • 30、(多选题) Basic interpersonal conflict resolution styles do not include:
  • A、A. Clarifying job requirements
  • B、B. The application of a reward system
  • C、C. Smoothing
  • D、D. Participation in decision making
  • E、E. Evasion
  • F、F. Compromise
  • G、G. problem solving


  • 31、(多选题) Structural methods of conflict resolution include:(选3)
  • A、A. The use of a reward system
  • B、B. Establishing organization-wide integrated goals
  • C、C. problem solving
  • D、D. building effective communications
  • E、E. Clarifying job requirements
  • F、F. Providing information in a timely manner
  • G、G. Participating in decision making


  • 32、(多选题) Structural methods of conflict resolution do not include:(选3)
  • A、A. The use of coordination mechanisms
  • B、B. Incentivizing labor
  • C、C. use of a system of rewards
  • D、D. Participation in decision making
  • E、E. Use of integration mechanisms
  • F、F. Establishing organization-wide integrated goals
  • G、G. problem solving


  • 33、(多选题) When intervened effectively, conflict can have positive consequences:(选3)
  • A、A. Diversity of opinion in decision making
  • B、B. Decreased productivity
  • C、C. Antagonism in future situations
  • D、D. Dissatisfaction
  • E、E. Increase in employee turnover
  • F、F. Improved cooperation in the future
  • G、G. In-depth work to find solutions


  • 34、(多选题) The negative consequences of conflict in an organization include:(选3)
  • A、A. In-depth work to find solutions
  • B、B. Solving the problem in a way that is acceptable to all parties
  • C、C. Dissatisfaction
  • D、D. Decreased productivity
  • E、E. Deterioration of communication
  • F、F. Improved cooperation in the future
  • G、G. Diversity of opinion in decision making


  • 35、(多选题) The negative consequences of conflict in an organization do not include:(选3)
  • A、A. Dissatisfaction
  • B、B. Cooperation
  • C、C. Decrease in group consensus
  • D、D. Increase in employee turnover
  • E、E. Solving a problem in a way that is acceptable to all parties
  • F、F. Antagonism in future situations
  • G、G. Decreased productivity


  • 36、(多选题) The major causes of conflict in an organization include:(选3)
  • A、A. A. limited resources,
  • B、B. differences in goals
  • C、C. dissatisfaction with pay
  • D、D. lack of motivation
  • E、E. The supervisor's bad mood due to his personal problems
  • F、F. Interdependence of tasks
  • G、G. unsatisfactory working conditions


  • 37、(多选题) The major causes of conflict in an organization do not include:(选3)
  • A、A. dissatisfaction with pay
  • B、B. unsatisfactory communications
  • C、C. The supervisor's bad mood due to his personal problems
  • D、D. Differences in perceptions and values
  • E、E. differences in goals
  • F、F. interdependence of tasks
  • G、G. irresponsibility


  • 38、(多选题) Intergroup conflict can be caused by:(选3)
  • A、A. Production requirements are not aligned with personal needs
  • B、B. Group competition for capital
  • C、C. Different expectations of informal group and individual
  • D、D. Role conflict
  • E、E. Disagreement of functional groups due to differences in goals
  • F、F. Conflicts between formal and informal groups
  • G、G. Differences in individual and group attitudes


  • 39、(多选题) Conflict between the individual and the group can cause:(选3)
  • A、A. Production demands are not aligned with personal needs
  • B、B. Role conflict
  • C、C. Disagreement of functional groups due to differences in goals
  • D、D. Different expectations of the informal group and the individual
  • E、E. Differences in the attitudes of the individual and the group
  • F、F. Work overload
  • G、G. The responsibilities of a supervisor are to ensure appropriate performance and adherence to the rules of the organization


  • 40、(多选题) Interpersonal conflict includes:(选3)
  • A、A. The struggle of managers for limited resources
  • B、B. A clash of personalities over differing views
  • C、C. Disagreement of functional groups because of differing goals
  • D、D. Conflicts between formal and informal groups
  • E、E. Role conflict
  • F、F. Struggle of executives for capital
  • G、G. Production demands are not aligned with personal needs


  • 41、(多选题) Intrapersonal conflict includes:(选3)
  • A、A. Disagreements among functional groups due to differences in goals
  • B、B. The position of the individual differs from that of the group
  • C、C. Work overload
  • D、D. Management struggle for limited resources
  • E、E. Clash of personalities over differing views
  • F、F. Production requirements are not aligned with personal needs
  • G、G. Role conflict


  • 42、(多选题) The major types of conflict do not include:(选3)
  • A、A. Interpersonal conflict
  • B、B. Inter-situational conflict
  • C、C. Conflict between an individual and a group,
  • D、D. group conflict
  • E、E. Intrapersonal conflict
  • F、F. Intergroup conflict
  • G、G. intersystem conflict


  • 43、(多选题) The major types of conflicts include:(选3)
  • A、A. Intrapersonal and group conflict
  • B、B. intergroup conflict
  • C、C. intersystem conflict
  • D、D. group conflict
  • E、E. supervisor-subordinate conflict
  • F、F. Intrapersonal and interpersonal conflict,
  • G、G. Conflict between the individual and the group,


  • 44、(多选题) According to which theories is leadership effectiveness determined by a leader's attitude toward his subordinates, the maturity of performers, and group management?(选3)
  • A、A. Fiedler's theories
  • B、B. situational approach
  • C、C. McGregor's theory
  • D、D. Blake and Mouton theory
  • E、E. behavioral approach
  • F、F. Hersey's and Blanchard's theories
  • G、G. Mitchell and House theory


  • 45、(多选题) Which management styles are reflected in positions 1.1, 1.9, 5.5 of the management grid:(选3)
  • A、A. authority-subordination
  • B、B. group management
  • C、C. organizational management
  • D、D. power-subordination
  • E、E. lean management
  • F、F. person-centered governance
  • G、G. country club-style governance


  • 46、(多选题) To which position on the managerial lattice do leadership styles - organizational behavior, group behavior, and power - belong?(选3)
  • A、A. to 1.2
  • B、B. to 9.9.
  • C、C. to 5.1
  • D、D. to 5.5
  • E、E. to 1.9.
  • F、F. to 1.1
  • G、G. to 9.1.


  • 47、(多选题) To which position on the management lattice do the leadership styles of country club-style management, organizational management, and group management belong?(选3)
  • A、A. to 1.2
  • B、B. to 5.5
  • C、C. to 1.9.
  • D、D. to 5.1
  • E、E. to 1.1
  • F、F. to 9.1.
  • G、G. to 9.9.


  • 48、(多选题) Which is true in the leadership styles of Blake and Mouton's managerial lattice:(选3)
  • A、A. 9.9 - team
  • B、B. 5.5- organization
  • C、C. 1.9 - organization
  • D、D. 1.9 - fear of poverty
  • E、E. 5.5 - authority-subordination
  • F、F. 9.1 - control
  • G、G. 1.1 - fear of poverty


  • 49、(多选题) Which is incorrect in Blake and Mouton's managerial lattice leadership styles:(选3)
  • A、A. 1.1 - fear of poverty
  • B、B. 5.5 - control
  • C、C. 1.9 - vacation home
  • D、D. 9.1 - authority-subordination
  • E、E. 1.1 - vacation home
  • F、F. 1.9 - fear of poverty
  • G、G. 5.5- organization


  • 50、(多选题) Which of the leadership styles belong to Likert's system of leadership styles:(选3)
  • A、A. participatory system
  • B、B. authoritarian system
  • C、C. exploitative-authoritarian system
  • D、D. consensus-based system
  • E、E. democratic-motivational system
  • F、F. consultative-democratic system
  • G、G. situational-organizational system


  • 51、(多选题) Which of the leadership styles does not belong to Likert's system of leadership styles:(选3)
  • A、A. exploitative-authoritarian system
  • B、B. consensus-based system
  • C、C. participatory system
  • D、D. situational-organizational system
  • E、E. democratic-motivational system
  • F、F. group decisions
  • G、G. consultative-democratic system


  • 52、(多选题) According to Fiedler, a person cannot adapt his leadership style to the situation. A leader's behavior is influenced by:(选3)
  • A、A. The structure of the task,
  • B、B. the relationship between the members of the group
  • C、C. the relationship between the leader and the group members,
  • D、D. The strategy of the enterprise
  • E、E. job authority
  • F、F. Initiative
  • G、G. relationship between supervisors


  • 53、(多选题) Fiedler's Situational Model of Leadership is based on three factors that influence a leader's behavior. These factors are:(选3)
  • A、A. Initiative
  • B、B. Job authority
  • C、C. relationship between supervisors
  • D、D. relationships among group members
  • E、E. The relationship between the leader and group members,
  • F、F. The structure of the task,
  • G、G. goals and objectives


  • 54、(多选题) The concepts of the two- and three-criteria approach to leadership effectiveness reflect the theories of:(选3)
  • A、A. Hersey and Blanchard
  • B、B. Ohio State researchers
  • C、C. Mitchell and House
  • D、D. Blake and Mouton
  • E、E. McGregor
  • F、F. great men
  • G、G. Fidler


  • 55、(多选题) The leadership strategies consistent with Theory U include:(选3)
  • A、A.The supervisor gathers initiatives, suggestions from workers and discusses them in meetings
  • B、B. Total control
  • C、C. external motivation
  • D、D. involvement in decision making
  • E、E. Intrinsic motivation
  • F、F. Democratic control
  • G、G. The supervisor determines tasks and distributes them among subordinates


  • 56、(多选题) The leadership strategies consistent with Theory X include:(选3)
  • A、A. extrinsic motivation
  • B、B. total control
  • C、C. democratic control
  • D、D. The supervisor determines the tasks himself and assigns them to subordinates
  • E、E. involvement in decision making
  • F、F. intrinsic motivation
  • G、G. constant supervision


  • 57、(多选题) A democratic leadership style is expressed by:(选3)
  • A、A. by the term "Theory U."
  • B、B. The lack of subordinates' freedom in decision making
  • C、C. Decentralization of authority
  • D、D. Authoritarian management
  • E、E. Special symbols in econometric models of management science
  • F、F. The category of "delegation"
  • G、G. Active participation of subordinates in decision making


  • 58、(多选题) Autocratic leadership style is expressed by:(选3)
  • A、A. by special symbols in econometric models of management science
  • B、B. Lack of subordinates' freedom in decision making
  • C、C. Active participation of subordinates in decision making
  • D、D. The term "theory X"
  • E、E. Does not relate to any of the management theories
  • F、F. Authoritarian management
  • G、G. by the term "theory U."


  • 59、(多选题) Find the incorrect statement. According to D. McGregor's theory of Y:(选3)
  • A、A. people will use self-control
  • B、B. people want security more than anything else
  • C、C. people inherently dislike labor
  • D、D. people will use self-management
  • E、E. people prefer to be guided
  • F、F. people's ability to solve problems creatively is common.
  • G、G. labor is a natural process


  • 60、(多选题) Find the incorrect statement. According to D. McGregor's "X" theory:(选3)
  • A、A. people prefer to be led
  • B、B. people have ambition
  • C、C. People don't like to work inherently
  • D、D. people can be made to work by using coercion, control, and threats
  • E、E. people seek responsibility
  • F、F. people avoid work whenever possible
  • G、G. people seek control


  • 61、(多选题) Theory X and Theory Y are:(选3)
  • A、A. Behavioral approach to leadership
  • B、B. Likert's leadership styles
  • C、C. Fiedler's theory
  • D、D. Herzberg's two-factor model
  • E、E. Elton Mayo's stages of the Hawthorne experiment
  • F、F. Representations of autocratic and democratic leadership
  • G、G. Douglas McGregor's theory


  • 62、(多选题) The basis of which theory is the nature of personality and how autocratic and democratic leadership styles are expressed?(选3)
  • A、A. The "X" and "Y" theory
  • B、B. "X theory"
  • C、C. "theory Y"
  • D、D. Likert's leadership styles
  • E、E. Maslow's theory
  • F、F. Fiedler's theory
  • G、G. Vroom's concept


  • 63、(多选题) The situational approach to effective leadership reflects the theories of:(选3)
  • A、A. Blake and Mouton
  • B、B. Fiedler
  • C、C. behavioral approach
  • D、D. Hersey and Blanchard
  • E、E. Likert
  • F、F. Mitchell and House
  • G、G. McGregor


  • 64、(多选题) Situational models that have helped to understand the complexities of the leadership process include the theories of:(选3)
  • A、A. Behaviorism
  • B、B. Likert
  • C、C. Blake and Mouton
  • D、D. Mitchell and House
  • E、E. great men
  • F、F. Hersey and Blanchard
  • G、G. Fiedler


  • 65、(多选题) Which theory's approach to the study of leadership has focused on leadership behavior?(选3)
  • A、A. Hersey and Blanchard
  • B、B. Vroom-Yeatton
  • C、C. Fiedler
  • D、D. Mitchell and House
  • E、E. Blake and Mouton
  • F、F. Likert
  • G、G. McGregor


  • 66、(多选题) Analyze and classify leadership styles help theory:(选3)
  • A、A. Hersey and Blanchard
  • B、B. Mitchell and House
  • C、C. Fiedler
  • D、D. Blake and Mouton
  • E、E. Likert
  • F、F. Vroom-Yeatton
  • G、G. McGregor


  • 67、(多选题) Behavioral scientists applied the following approaches to identify significant leadership factors:(选3)
  • A、A. psychological approach
  • B、B. process approach
  • C、C. Personality approach
  • D、D. systems approach
  • E、E. democratic approach
  • F、F. situational approach
  • G、G. behavioral approach


  • 68、(多选题) Name the three major approaches to understanding the essence of leadership:(选3)
  • A、A. behavioral approach
  • B、B. situational approach
  • C、C. personality approach
  • D、D. psychological approach
  • E、E. process approach
  • F、F. systems approach
  • G、G. adaptive approach


  • 69、(多选题) The strengths of influence by persuasion are:(选3)
  • A、A. The person being influenced performs the task to the best of his or her ability
  • B、B. Does not require the expenditure of limited resources
  • C、C. The person being influenced performs the task to the minimum
  • D、D. Slow impact and uncertainty
  • E、E. Does not require power
  • F、F. Job performance of the person being influenced needs to be verified
  • G、G. Takes a lot of time


  • 70、(多选题) Weaknesses of influence by persuasion:(选3)
  • A、A. Requires power
  • B、B. Has multiple effects
  • C、C. Needs a listener
  • D、D. The job performance of the person being influenced needs to be checked
  • E、E. Slow impact and uncertainty
  • F、F. A lot of time will be required
  • G、G. Requires the expenditure of limited resources


  • 71、(多选题) Weaknesses of the method of influence through fear(选3)
  • A、A. It is impossible to maintain effective control at a moderate cost
  • B、B. Insufficient use of information technology
  • C、C. Employees are not satisfied with their jobs
  • D、D. Contributes to poor quality results
  • E、E. Lack of changes in the policy, strategy of the enterprise
  • F、F. Lack of trust and too high cost of coercive power
  • G、G. Fear does not allow needs to be met


  • 72、(多选题) Authors of situational leadership theories(选3)
  • A、A. A. Maslow
  • B、B. A. Fayol
  • C、C. F.Taylor
  • D、D. F. Fidler, T. Mitchell, R. House
  • E、E. F. Gilbert, L. Gilbert
  • F、F. P. Hersey, C. Blanchard
  • G、G. В. Vroom, P. Yetton


  • 73、(多选题) The disadvantages of influencing through tradition include(选3)
  • A、A. Lack of a close connection between rewards and the fulfillment of one's own needs
  • B、B. Failure to maintain effective control
  • C、C. Use of power based on coercion
  • D、D. Inadequate use of information technology
  • E、E. Insufficient utilization of the potential of human resources
  • F、F. Conservative leadership style
  • G、G. Lack of changes in the policy, strategy of the enterprise


  • 74、(多选题) The disadvantages of positive reinforcement include.(选3)
  • A、A. Difficulty in determining the reward required
  • B、B. Regulated by firm policy
  • C、C. Limited resources
  • D、D. Unable to maintain effective control
  • E、E. Costs are too high
  • F、F. The subordinate's sense of expectation to receive proper reinforcement increases
  • G、G. The supervisor has an increased sense of obligation to give proper reinforcement


  • 75、(多选题) Influence through reasonable belief, charisma, tradition, fear, positive reinforcement are not tools:(选3)
  • A、A. Legitimate authority
  • B、B. Power based on coercion
  • C、C. Power based on incentives
  • D、D. Formal power
  • E、E. benchmark power
  • F、F. Motivation-based power
  • G、G. expert power


  • 76、(多选题) Influence through tradition, charisma, and fear are tools of:
  • A、A. Legitimate power
  • B、B. Power based on motivation
  • C、C. formal authority
  • D、D. power based on incentives
  • E、E. power based on coercion
  • F、F. The power of example
  • G、G. Legal authority


  • 77、(多选题) Influence through tradition, fear, and positive reinforcement are tools of:(选3)
  • A、A. Reward-based power
  • B、B. Power based on incentives
  • C、C. benchmark power
  • D、D. Legitimate power
  • E、E. Motivation-based power
  • F、F. formal authority
  • G、G. power based on coercion


  • 78、(多选题) The positions of supervisor and executive can be combined into a single position or can be changed to favor one of them when used:(选3)
  • A、A. Employee participation in management
  • B、B. Power based on rewards
  • C、C. Power based on coercion
  • D、D. Power based on motivation
  • E、E. expert power
  • F、F. Traditional power
  • G、G. Formal authority


  • 79、(多选题) The major forms of power according to French and Raven's classification do not include:
  • A、A. power based on motivation
  • B、B. Power based on incentives
  • C、C. expert power
  • D、D. formal power
  • E、E. power based on coercion
  • F、F. legitimate authority
  • G、G. benchmark power


  • 80、(多选题) The major forms of power according to French and Raven's classification include:(选3)
  • A、A. incentive-based power
  • B、B. Power based on reward
  • C、C. expert power
  • D、D. power based on coercion
  • E、E. legal authority
  • F、F. Power based on involvement in governance
  • G、G. power based on motivation


  • 81、(多选题) The following roles support and energize the life and activities of the group:(选3)
  • A、A. Ensuring participation
  • B、B. Providing information
  • C、C. Providing opinions
  • D、D. Searching for information
  • E、E. Coordinating
  • F、F. Encouragement
  • G、G. Expressing the feelings of the group


  • 82、(多选题) The founders of the theory of leadership qualities or "great men"(选3)
  • A、A. Р. Mann
  • B、B. F. Taylor
  • C、C. A. Maslow
  • D、D. О. Thiede
  • E、E. R. Stogdill
  • F、F. F. Gilbert
  • G、G. A.Fayol


  • 83、(多选题) Authors of behavioral leadership theories(选3)
  • A、A. D. Mouton
  • B、B. D. McGregor, K. Levin, R.
  • C、C. F. Taylor, G. Ford
  • D、D. A. Maslow
  • E、E. Leikert, P. Blake
  • F、F. M. Weber
  • G、G. F.Fayol


  • 84、(多选题) Traditional theories of leadership are:(选3)
  • A、A. X and Y theory
  • B、B. content theories
  • C、C. Behavioral theories of leadership
  • D、D. A. Maslow's theory
  • E、E. Situational theories of leadership
  • F、F. Leadership traits or "great people" theory
  • G、G. Process theories


  • 85、(多选题) The main conclusion of the Hawthorne experiments was:(选3)
  • A、A. The efficiency of the manufacturing process is related to the introduction of new technologies
  • B、B. work in the organization is an automatic process, under which only capital investment is required
  • C、C. Work in an organization depends mainly on the social climate
  • D、D. work in an organization depends on physical conditions
  • E、E.Working in an organization depends mainly on the psychological climate
  • F、F. the main reason for the change in labor productivity was the restructuring of social relations
  • G、G. the efficiency of the production process depends on managerial innovations


  • 86、(多选题) Which of the statements on group behavior is incorrect?(选3)
  • A、A. the greater the age difference, the greater the group cohesion
  • B、B. Group consensus is a major advantage of working in a group.
  • C、C. a manager should take into account the existence of informal groups in his or her work
  • D、D. the effectiveness of group work depends on the balance of roles
  • E、E. A manager should not consider the existence of informal groups in his or her work
  • F、F. the greater the age difference, the lower the group cohesion
  • G、G. The effectiveness of group work depends on the cohesion of the group


  • 87、(多选题) Which of the statements on group behavior is true?(选3)
  • A、A. the greater the age difference, the lower the group cohesion
  • B、B. Group performance is independent of the group members' commitment to the group
  • C、C. The greater the age difference, the greater the group cohesion
  • D、D. Group performance depends on role balance
  • E、E. Group effectiveness does not depend on group cohesion
  • F、F. A leader must take into account the existence of informal groups in his or her work
  • G、G. A manager should not take into account the existence of informal groups in his or her work.


  • 88、(多选题) Select a set of factors that represent the Homans model:(选3)
  • A、A. Tactics
  • B、B. activities
  • C、C. Objectives
  • D、D. Interactions
  • E、E. Group
  • F、F. Emotions
  • G、G. Strategy


  • 89、(多选题) A manager is(选3)
  • A、A. A person who influences others through the power given to him or her in such a way as to ensure that the tasks of the organization are accomplished in order to achieve its goals
  • B、B. A person who utilizes and relies on the job basis of power and the sources that feed it
  • C、C. A person who influences the behavior of other group members without using coercive forms of power.
  • D、D. entrepreneur
  • E、E. leader
  • F、F. leader of an informal group
  • G、G. A person who directs the work of others and is person


  • 90、(多选题) The major types of formal groups include:(选3)
  • A、A. manufacturing groups
  • B、B. Committees
  • C、C. planning group
  • D、D. Entrepreneurs
  • E、E. management groups
  • F、F. joint stock company
  • G、G. Partnership


  • 91、(多选题) Which of the following key words best characterizes the similarities between informal and formal groups:(选3)
  • A、A. power
  • B、B. Design
  • C、C. Spontaneity
  • D、D. Hierarchy
  • E、E. Norm
  • F、F. Constancy
  • G、G. Production


  • 92、(多选题) A leader is
  • A、A. A person who can effectively combine all possible and available bases and sources of power to influence people
  • B、B. A person who inspires people and instills enthusiasm in workers
  • C、C. A person who directs the work of others and takes personal responsibility for its results
  • D、D. A person who influences the behavior of other group members without using coercive forms of power.
  • E、E. department director
  • F、F. A person who influences others through the power given to him or her


  • 93、(多选题) What is the difference between leadership and management(选3)
  • A、A. Stimulates new vision, creativity, and change
  • B、B. is a social phenomenon because the leader is called upon to regulate formal relationships
  • C、C. Effectively combines all possible and available bases and sources of power to influence people
  • D、D. formal power
  • E、E. Influences the behavior of other group members without using coercive forms of power


  • 94、(多选题) What is the difference between management and leadership?(选3)
  • A、A. Inspires people and instills enthusiasm in employees
  • B、B. Is needed to help the company meet current obligations
  • C、C. Establishing informal communication channels to accomplish goals
  • D、D. Aims to maintain stability and order and to solve problems within existing organizational structures and patterns
  • E、E. Influences the behavior of other group members without using coercive forms of power
  • F、F. cares about where you are


  • 95、(多选题) The main characteristics of informal organizations include:(选3)
  • A、A. informal leaders
  • B、B. Motivation
  • C、C. social control
  • D、D. resistance to change
  • E、E. Efficiency
  • F、F. Cohesion


  • 96、(多选题) Leadership can be defined as.(选3)
  • A、A. An individual's ability to influence others to achieve organizational goals
  • B、B. Close communication and sympathy
  • C、C. The ability to effectively combine all possible and available bases and sources of power to influence people
  • D、D. A psychological phenomenon, as the leader exercises regulation of interpersonal relationships (informal) in a group
  • E、E. need for help, protection
  • F、F. sense of belonging, communication


  • 97、(多选题) Reasons why people join informal organizations:(选3)
  • A、A. need for help, protection
  • B、B. satisfaction of the need for power
  • C、C. prestige of position
  • D、D. Fulfilling the goals of the organization
  • E、E. sense of belonging, communication
  • F、F. close communication and sympathy


  • 98、(多选题) Analyzing the external environment answers the following questions(选3)
  • A、A. What are the main economic indicators that characterize the industry
  • B、B. How strong is the competitive position of the company
  • C、C. What is causing the change in the competitive force structure of the industry
  • D、D. What competitive forces are at work in the industry and the extent of their influence
  • E、E. How effective the current strategy is
  • F、F. What are the company's strengths and weaknesses, what are its opportunities and what are its threats.


  • 99、(多选题) Analyzing the internal environment answers the following questions(选3)
  • A、A. What are the company's strengths and weaknesses, what are its opportunities, and what are threats to it
  • B、B. How effective is the current strategy in place
  • C、C. How strong is the company's competitive position
  • D、D. What is causing changes in the competitive force structure of the industry and what impact these factors will have in the future
  • E、E. What are the main economic indicators that characterize the industry
  • F、F. Which companies have the strongest/weakest competitive position


  • 100、(多选题) Competitive strategies(选3)
  • A、A. Low cost leadership strategies
  • B、B. Focusing
  • C、C. business strategy
  • D、D. Differentiation strategies
  • E、E. growth strategy
  • F、F. current strategy


  • 101、(多选题) The foundation of the content theory of motivation is....(选3)
  • A、A. Porter-Lawler model
  • B、B. The need for power
  • C、C. Need for success
  • D、D. Need
  • E、E. Expectancy theory
  • F、F. Equity theory


  • 102、(多选题) Motivation is:(多选)
  • A、A. A set of techniques and tools that utilizes to direct the internal driving forces of performers toward the achievement of established goals
  • B、B. A person's internal representations of value
  • C、C. A position that evades a worker from taking purposeful action
  • D、D. A method of inducing people to labor
  • E、E. The process of inducing oneself and others to work toward personal organizational goals
  • F、F. A system of promotions


  • 103、(多选题) Reasons for people to join informal organizations(选3)
  • A、A. Fulfilling the goals of the organization
  • B、B. Sense of belonging, mutual help
  • C、C. following instructions
  • D、D. Mutual protection, sympathy
  • E、E. By order of management
  • F、F. Close communication and interest


  • 104、(多选题) The control system in an organization is.(选3)
  • A、A. functional
  • B、B. final
  • C、C. strategic
  • D、D. operational
  • E、E. Preliminary
  • F、F. ongoing


  • 105、(多选题) BCG Matrix(选3)
  • A、A. Compares the positions of the business units of a diversified company based on, industry growth rate and relative market share
  • B、B. Anticipating, aligning, organizing, accounting
  • C、C. Planning, coordinating, harmonizing, aligning, controlling
  • D、D. Is used to analyze the portfolio of a diversified corporation
  • E、E. Directing, anticipating, anticipating, coordinating, coordinating, incentivizing, controlling
  • F、F. consists of 4 squares


  • 106、(多选题) The most difficult and costly stage of control is the stage of(选3)
  • A、A. Developing standards
  • B、B. Modifying the results
  • C、C. Comparing actual results with standards
  • D、D. Conducting feedback
  • E、E. Establishing the magnitude of deviations
  • F、F. Analyzing the company's financial resources


  • 107、(多选题) Identify a set of secondary needs(选3)
  • A、A. Fear, food, companionship
  • B、B. Security needs
  • C、C. Social needs
  • D、D. Eating, sleeping, fear
  • E、E. Need for self-actualization
  • F、F. Need for esteem


  • 108、(多选题) Internal rewards are.(选3)
  • A、A. A sense of accomplishment of results
  • B、B. A sense of self-esteem
  • C、C. Friendship and communication
  • D、D. Salary, Praise and recognition, and symbols of job status
  • E、E. Extra vacation, company car, insurance


  • 109、(多选题) Three types of matrices are used to analyze the performance of a diversified company(选2)
  • A、A. matrix structure
  • B、B. A matrix created by the GeneralElectric company
  • C、C. payment matrix
  • D、D. Hofer/A.D.Little industry life cycle matrix.
  • E、E. matrix developed by Boston Consulting Group


  • 110、(多选题) Diversification strategies(选3)
  • A、A. Differentiation strategy
  • B、B. Strategies of diversification into related industries
  • C、C. Strategies for diversification into unrelated industries
  • D、D. growth strategy
  • E、E. Multinational diversification strategies


  • 111、(多选题) The theory of justice states that people subjectively ....
  • A、A. A job that allows them to think for themselves
  • B、B. A job that forces them to develop their abilities
  • C、C. Determine the ratio of effort expended to results obtained
  • D、D. Determine the ratio of the rewards they receive to the effort they expend
  • E、E. Relate the rewards they receive to the level of rewards other people receive for similar work


  • 112、(多选题) The theory of justice states that people subjectively ....(选3)
  • A、A. A job that allows them to think for themselves
  • B、B. A job that forces them to develop their abilities
  • C、C. Determine the ratio of effort expended to results obtained
  • D、D. Determine the ratio of the rewards they receive to the effort they expend
  • E、E. Relate the rewards they receive to the level of rewards other people receive for similar work


  • 113、(多选题) The main disadvantage of the linear-functional structure is the following(选3)
  • A、A. The emergence of excessive centralization tendencies
  • B、B. Reduced need for generalists
  • C、C. Difficulty in acquiring the skills needed for the new program
  • D、D. Lengthy decision-making process
  • E、E. Excessive interest in realizing the goals and objectives of "their" departments


  • 114、(多选题) Organization as a function of management is
  • A、A. A. a self-monitoring process
  • B、B. the process of creating the structure of an enterprise
  • C、C. The placement and use of organizational resources
  • D、D. The set of relationships, rights, responsibilities, goals, roles, and activities that take place in the process of working together
  • E、E. staff incentives


  • 115、(多选题) The following are the major steps in the control process(选3)
  • A、A. Setting standards
  • B、B. Generating feedback
  • C、C. Ensuring that the organization achieves its goals
  • D、D. Comparing actual results with them
  • E、E. Carrying out necessary corrective actions


  • 116、(多选题) The control function allows for the realization of(选3)
  • A、A. Change the order in which decisions are made
  • B、B. Develop the company's strategy
  • C、C. Set realistic company goals
  • D、D. Adjust the planning process
  • E、E. Generate feedback


  • 117、(多选题) How many variables does the Porter-Lawler model contain?(选3)
  • A、A. Responsibility
  • B、B. Satisfaction
  • C、C. Appreciation of the employee's role
  • D、D. Value of the reward
  • E、E. Degree of control


  • 118、(多选题) F. Herzberg's hygiene factors are.(选3)
  • A、A. Responsibility
  • B、B. Administrative policies of the company
  • C、C. Working conditions
  • D、D. Degree of supervision
  • E、E. Promotion


  • 119、(多选题) McClelland's theory is based on the following needs(选3)
  • A、A. Power
  • B、B. Social needs
  • C、C. Involvement
  • D、D. Physiological needs
  • E、E. Success


  • 120、(多选题) The factors of an organization's internal environment include(选3)
  • A、A. Technology and people
  • B、B. Suppliers
  • C、C. Goals
  • D、D. Competitors
  • E、E. Structures


  • 121、(多选题) To be effective, control must be(选3)
  • A、A. Simple
  • B、B. Independent
  • C、C. Flexible
  • D、D. Economical
  • E、E. Unconstrained


  • 122、(多选题) needs in McClelland's theory of motivation(选3)
  • A、A. Need for success
  • B、B. Need for power
  • C、C. Primary needs
  • D、D. Need for belonging
  • E、E. Secondary needs


  • 123、(多选题) Precontrol task
  • A、A. Controls that are performed before work actually begins
  • B、B. Control of the progress of the plan
  • C、C. Control of each individual operation
  • D、D. Control of the results of plan execution
  • E、E. Control is carried out directly in the process of work
  • F、F. Control is based on the measurement of actual results after a job has been performed
  • G、G. Control of readiness to perform planned tasks


  • 124、(多选题) Foundational strategies are:
  • A、A. Economic conditions
  • B、B. Economizing strategy
  • C、C. Low cost leadership strategies
  • D、D. Growth strategy, stabilization strategy
  • E、E. Innovation strategies
  • F、F. Differentiation strategy
  • G、G. Competitive strategies


  • 125、(多选题) Content theories
  • A、A. Abraham Maslow's theory of needs
  • B、B. Porter-Lawler model
  • C、C. F. Gilbert
  • D、D. Y. Taylor
  • E、E. Friederick Herzberg's theory
  • F、F. Р. House
  • G、G. Elton Mayo


  • 126、(多选题) Which of the following definitions of motivation is correct?
  • A、A. Rewarding an employee for good performance
  • B、B. Creating a normal environment to accomplish a task
  • C、C. Involving the worker in the affairs of the organization
  • D、D. It is the process of selecting the goals of the organization
  • E、E. The process of encouraging someone to engage in activities to achieve the goals of the organization.
  • F、F. The process of inducing oneself and others to engage in activities to achieve personal and organizational goals
  • G、G. Fostering a sense of belonging


  • 127、(多选题) Which of the theories of motivation belongs to process (procedural) theories
  • A、A. McClemand's theory
  • B、B. Porter-Lawler model
  • C、C. Tangibility
  • D、D. Herzberg's theory
  • E、E. Equity theory
  • F、F. Complexity
  • G、G. Pyramid of needs


  • 128、(多选题) Which motivational model was developed by A. Maslow?
  • A、A. The life cycle concept
  • B、B. The concept of "situational analysis"
  • C、C. The "X"/"Y" two-factor model
  • D、D. 5 S
  • E、E. System model
  • F、F. The pyramid of needs
  • G、G. Hierarchy of needs


  • 129、(多选题) Intrinsic rewards
  • A、A. Increase in wages
  • B、B. Promotion
  • C、C. A company car
  • D、D. Significance of the job
  • E、E. Additional vacation time
  • F、F. A sense of self-expression
  • G、G. Symbols of service status


  • 130、(多选题) Strategic management is
  • A、A. The motive is creative (Search for the new)
  • B、B. The motive is professional
  • C、C. A set of decisions and actions to formulate and implement a strategy
  • D、D. Ensure that the company is in the best competitive position in the external environment and that it achieves its objectives
  • E、E. Motive as a labor
  • F、F. Labor motive (earnings orientation)
  • G、G. Motive of willingness to work for a common cause


  • 131、(多选题) Name the levels of need fulfillment?
  • A、A. The level of luxury
  • B、B. Acquired
  • C、C. Minimal
  • D、D. Material
  • E、E. Intangible
  • F、F. Congenital
  • G、G. Explicit and implicit


  • 132、(多选题) A well-founded, properly articulated mission statement
  • A、A. Gives power
  • B、B. Reduces the risk of shortsighted management and unjustified decisions
  • C、C. determines the status of employees
  • D、D. lead to mergers
  • E、E. Will lead to effective control
  • F、F. Helps middle managers articulate the department's objectives, goals, and aspirations
  • G、G. helps to train staff


  • 133、(多选题) The mission of an organization is.
  • A、A. motivation
  • B、B. Delegating additional rights and authority to subordinates.
  • C、C. Demonstrating the validity of the company's actions to stakeholders (investors, customers, and suppliers)
  • D、D. Encourage and develop subordinates' creativity.
  • E、E. Information about what the organization is and what, in fact, it exists for.
  • F、F. Allocating subordinates to more meaningful work.
  • G、G. promotion in the organization.


  • 134、(多选题) Organizational structures are used in the formation of
  • A、A. The principle of unity of command and personal responsibility.
  • B、B. The principle of marginal profitability
  • C、C. The principle of balancing risks.
  • D、D. The principle of adaptability to market needs.
  • E、E. Principles of solvency
  • F、F. The principle of establishing precise boundaries between line and functional management.
  • G、G. The principle of return on investment


  • 135、(多选题) A network structure involves
  • A、A. Rigor and inevitability of punishment.
  • B、B. Clearly written job descriptions.
  • C、C. That, the company gets to focus its efforts on what it does best and outsource the rest of the functions to other firms.
  • D、D. Prior training on every job.
  • E、E.compliance with rules and regulations.
  • F、F. proper choice of motivation method
  • G、G. outsourcing most of the company's major functions to independent firms


  • 136、(多选题) What comes out in the third step of the control process?(选3)
  • A、A. Measurement of results.
  • B、B. Revising standards
  • C、C. Comparing actual results to standards.
  • D、D. Setting standards
  • E、E. Developing performance measures.
  • F、F. Dealing with deviations
  • G、G. Selecting a unit of measurement.


  • 137、(多选题) What comes out in the second step of the control process?(选3)
  • A、A. Establishing performance measures.
  • B、B. Correcting the deviation.
  • C、C. The magnitude of deviation and the principle of elimination.
  • D、D. Compares the actual accomplished to the planned.
  • E、E. Setting standards.
  • F、F. Revise standards.
  • G、G. Comparing actual results to the standards.


  • 138、(多选题) What comes out in the first step of the control process?(选3)
  • A、A. The principle of elimination
  • B、B. Comparison of actual results with standards.
  • C、C. Selection of the unit of measurement.
  • D、D. Measuring the results.
  • E、E. Developing performance measures.
  • F、F. Establishing the magnitude of deviations
  • G、G. Setting standards.


  • 139、(多选题) In order to be effective control must be?(选3)
  • A、A. Economical.
  • B、B. Continuously effective
  • C、C. Flexible
  • D、D. Comprehensive
  • E、E. Simple
  • F、F. timely
  • G、G. Independent


  • 140、(多选题) A team structure involves -
  • A、A. flexible structure
  • B、B. all or a significant portion of the organization's personnel work together on a regular basis
  • C、C. that specialists from different fields work in a team: marketing, financiers, scientists, and engineers
  • D、D. complex structure
  • E、E. matrix structure
  • F、F. divisional structure
  • G、G. that the entire organization is made up of horizontally arranged teams


  • 141、(多选题) The control process consists of which steps.
  • A、A. Setting standards.
  • B、B. Control effectiveness
  • C、C. Defining market boundaries
  • D、D. Effect of influencing people
  • E、E. Change of structure
  • F、F. change in objectives
  • G、G. Comparing actual results to a standard


  • 142、(多选题) Prior control can be exercised over resources by....
  • A、A. complex
  • B、B. permanent
  • C、C. natural
  • D、D. Material
  • E、E. temporal
  • F、F. temporary
  • G、G. Financial


  • 143、(多选题) The purpose of control is to.
  • A、A. To collect statistical information
  • B、B. Providing management with information to adjust the plan.
  • C、C. Providing management with information to keep the organization and employees from losing money.
  • D、D. The organization.
  • E、E. Checking that the plan is being followed
  • F、F. Reinforcing the dependence of subordinates
  • G、G. Checking accounting


  • 144、(多选题) Final control functions include:
  • A、A. The primary mechanism of preliminary control is the implementation of rules, procedures, and policies .
  • B、B. Control allows for the elimination of deviations from intended plans and instructions.
  • C、C. Control is exercised in three areas in relation to human, material and financial resources.
  • D、D. Provides management with information needed for future planning.
  • E、E. In the control process, it is possible to detect and anticipate deviations from standards at important t
  • F、F. The budget is a control mechanism
  • G、G. Comparison of actual results obtained and required results.


  • 145、(多选题) The control system in an organization consists of
  • A、A. Ongoing
  • B、B. material
  • C、C. Financial
  • D、D. Corrective
  • E、E. Preliminary
  • F、F. Closed-loop
  • G、G. Human


  • 146、(多选题) The founders of the content theory of motivation are.
  • A、A. Parter-Lawler
  • B、B. Ф. Taylor
  • C、C. А. Foyol
  • D、D. P. Follett
  • E、E. А. Maslow
  • F、F. А. Urwick
  • G、G. Д. Mc- Clelland


  • 147、(多选题) Which refers to motivators according to Herzberg(选2)
  • A、A. Interesting work
  • B、B. Opportunities for growth.
  • C、C. Promotion
  • D、D. Work that requires creativity.
  • E、E. Working conditions
  • F、F. Salary
  • G、G. Degree of control


  • 148、(多选题) What are the hygiene factors according to Herzberg.(选2)
  • A、A. Administrative policies of companies
  • B、B. Recognition of the merit of words
  • C、C. Working conditions
  • D、D. Opportunities for growth
  • E、E. Responsibility
  • F、F. Promotion
  • G、G. Achievements


  • 149、(多选题) Which of the following theories of motivation is not a content theory:(选2)
  • A、A. The need for success and belongingness
  • B、B. McClelland's theory
  • C、C. Need for power
  • D、D. Expectancy theory
  • E、E. Abraham Maslow's theory
  • F、F. Equity theory
  • G、G. Frederick Herzberg's theory


  • 150、(多选题) Performing work under compulsion or through incentives is:(选2)
  • A、A. Motivation by results
  • B、B. Working conditions and tasks.
  • C、C. Intrinsic motivation
  • D、D. A sense of self-esteem.
  • E、E. Praise and recognition
  • F、F. Extrinsic motivation
  • G、G. Status motivation


  • 151、(多选题) What is categorized as intrinsic reward ?(选3)
  • A、A. A sense of self-esteem.
  • B、B. Symbols of job status.
  • C、C. Significance of the job
  • D、D. The job itself
  • E、E. The extra vacation time
  • F、F. Promotion
  • G、G. Promotion
  • H、H. Recognition by the environment


  • 152、(多选题) What are the major procedural theories of motivation.(选3)
  • A、A. Porter - Lawler model.
  • B、B. Affiliation and belongingness.
  • C、C. D. Mc - Clelland's theory.
  • D、D. Equity theory
  • E、E. Hygiene factors and motivators.
  • F、F. Herzberg's theory
  • G、G. A. Maslow's theory
  • H、H. Expectancy theory


  • 153、(多选题) Which refers to extrinsic rewards.(选3)
  • A、A. Wage increases
  • B、B. Symbols of official status
  • C、C. Appropriate working conditions and tasks.
  • D、D. Friendships and communication arising in the course of work.
  • E、E. Promotion
  • F、F. The significance of the job.
  • G、G. A sense of accomplishment
  • H、H. A sense of self-esteem.


  • 154、(多选题) Intrinsic rewards include which of the following?
  • A、A. Promotion
  • B、B. Symbols of service status
  • C、C. Praise and recognition and fringe benefits.
  • D、D. The fringe benefits of praise and recognition.
  • E、E. Increases in salary.
  • F、F. The significance of the work
  • G、G. A sense of accomplishment


  • 155、(多选题) Which of the following is included in the procedural theories of motivation.
  • A、A. The need for belonging
  • B、B. The need for security
  • C、C. Need for power
  • D、D. Content theories of motivation
  • E、E. Expectancy theory
  • F、F. Need for success
  • G、G. Equity theory


  • 156、(多选题) What is categorized as a secondary need:
  • A、A. The need for self-actualization
  • B、B. The need for shelter
  • C、C. Needs for recreation
  • D、D. Needs for food
  • E、E. Need for esteem
  • F、F. Need for security
  • G、G. Need for security


  • 157、(多选题) Motivation is a function of....
  • A、A. Of a complex set of constantly changing needs.
  • B、B. Specific.
  • C、C. A paired function
  • D、D. Universal.
  • E、E. Creating an internal incentive to act.
  • F、F. Basic, independent


  • 158、(多选题) A matrix structure represents
  • A、A. A centralized structure
  • B、B. A lattice organization built on the principle of double subordination of performers
  • C、C. Conglomerative structure
  • D、D. Program - goal-oriented structure.
  • E、E. Different departments come together to produce a single product
  • F、F. A temporary task force that is given the necessary authority to organize the work of a particular program


  • 159、(多选题) What characterizes the organizational structure of management?
  • A、A. The links between the links
  • B、B. Types of responsibility
  • C、C. Types of leadership
  • D、D. Recommending authority
  • E、E. Leadership style
  • F、F. Levels of management


  • 160、(多选题) Divisional departmentalization occurs:
  • A、A. A product line-oriented structure
  • B、B. A complex structure;
  • C、C. A geographic region-oriented structure
  • D、D. Matrix structure
  • E、E. Consumer-oriented structure;
  • F、F. flexible structure


  • 161、(多选题) Which of the following are considered elements of an organization's internal environment ?
  • A、A. Personnel
  • B、B. Consumers
  • C、C. Competitors
  • D、D. Structure
  • E、E. Personnel functions
  • F、F. Capital


  • 162、(多选题) Which components are included in an organization's direct impact environment?
  • A、A. Socio-cultural factors.
  • B、B. Suppliers
  • C、C. Economic conditions
  • D、D. Political factors
  • E、E. Ownership factors.
  • F、F. Consumers


  • 163、(多选题) What is meant by a group of people whose activities are consciously coordinated to achieve common goals:
  • A、A. An organization.
  • B、B. Forecasting.
  • C、C. Planning
  • D、D. Controlling
  • E、E. Realizing the intended goal .
  • F、F. Motivation.


  • 164、(多选题) Which collectives are called formal collectives?
  • A、A. Established on the basis of a need for protection.
  • B、B. Created by leadership
  • C、C. Formed spontaneously
  • D、D. Created on the basis of mutual assistance
  • E、E. Created on the basis of sympathy of workers
  • F、F. Established to accomplish specific tasks and goals


  • 165、(多选题) The need for divisional structures
  • A、A. By reducing the cost of management.
  • B、B. Facilitating the coordination of workers' activities.
  • C、C. Reducing labor productivity
  • D、D. Occurs when the main criterion for combining workers into departments is output of the product
  • E、E. An increase in management costs.
  • F、F. Is caused by the growth of large firms, expansion of product lines, and globalization


  • 166、(多选题) What are the types of division of labor in an organization.
  • A、A. A complex division of labor.
  • B、B. Network and matrix
  • C、C. Horizontal division of labor.
  • D、D. Simple division of labor.
  • E、E. Vertical division of labor.
  • F、F. By levels of management and linkages;


  • 167、(多选题) The internal environment of an organization includes;
  • A、A. Goals, objectives, structure, political factors, and people
  • B、B. Goals, structure, objectives, suppliers, and people.
  • C、C. Structure, goals, objectives, tasks, labor unions, and people.
  • D、D. Goals, structure, objectives, competitors, and people;
  • E、E. Goals, structure, objectives; technology and people;
  • F、F. People, structure, goals, objectives, technology, and tasks;


  • 168、(多选题) Functional Structure
  • A、A. Organizational culture and resources;
  • B、B. People, equipment, and other resources performing a common function are combined into one department
  • C、C. The subjects, objects, and relationships of management.
  • D、D. Internal and external environments;
  • E、E. Principles, norms of behavior.
  • F、F. is the result of dividing management into elements, each of which performs a specific function.


  • 169、(多选题) What comprises the indirect influence environment of an "organization".
  • A、A. Capital;
  • B、B. International events, political factors;
  • C、C. Government agencies.
  • D、D. Technology, economic conditions;
  • E、E. Competitors.
  • F、F. Materials;


  • 170、(多选题) In practice, there are the following approaches to developing the structure of an organization
  • A、A. Strategic, tactical
  • B、B. primary, secondary
  • C、C. Matrix-based, team-based, network-based
  • D、D. simple, complex
  • E、E. Vertical functional, divisionalized
  • F、F. formal , informal


  • 171、(多选题) The major resources used by an organization are:
  • A、A. People, capital, division of labor, and technology.
  • B、B. Organization, materials, technology, people, and information.
  • C、C. Capital, division of labor, management, and specialization.
  • D、D. People, capital, material, management, information;
  • E、E. People, capital, material, technology, and specialization.
  • F、F. Information, people, technology, material, technology, and organization.


  • 172、(多选题) What is an organization;
  • A、A. A group of people working together for hire.
  • B、B. A group of people who work together at their own risk;
  • C、C. A group of people whose activities are consciously coordinated to accomplish goals.
  • D、D. A group of people who own the means of production.
  • E、E. A group of people working together under a contract;
  • F、F. The existence of at least one goal common to all members of a given group.


  • 173、(多选题) Departmentalization is.
  • A、A. Determining the varieties of task realization
  • B、B. Analyzing the information base
  • C、C. Analyzing the results of forecasting
  • D、D. Establishing permanent and temporary relationships between all divisions of the enterprise
  • E、E. Grouping positions into departments and establishing the overall structure of the organization
  • F、F. Developing a forecast of the development of the facility


  • 174、(多选题) Delegation:
  • A、A. Analyzing the results of forecasting
  • B、B. Analyzing the information base
  • C、C. Transferring responsibility by managers to personnel in positions lower in the hierarchy
  • D、D. Is the process of managers transferring authority and responsibility to employees
  • E、E. Developing a forecast of the development of the facility
  • F、F. Identification of active factors of the forecast background


  • 175、(多选题) Which steps are included in the analysis scheme when using the peer review method:
  • A、A. Determining the characteristics of the object
  • B、B. Formation of a morphological model in the form of a matrix
  • C、C. Making a list of elements, properties, facts, etc.
  • D、D. Determining the varieties of task realization
  • E、E. Conducting a survey of experts
  • F、F. Forming expert groups


  • 176、(多选题) Authority:
  • A、A. The right to allocate resources to achieve desired organizational outcomes
  • B、B. The formal legal right of a manager to make decisions, give orders
  • C、C. The selection of rational decisions
  • D、D. Discovering possible combinations
  • E、E. Working out the field of analysis
  • F、F. Making an inventory of elements, properties, facts, etc.


  • 177、(多选题) The organizational structure of a company is
  • A、A. Identify the characteristics of the facility
  • B、B. Formation of a morphological model in the form of a matrix
  • C、C. Determining the varieties of task realization
  • D、D. Formal accountability relationships, lines of authority, number of hierarchy levels, and norm of manageability
  • E、E. The logical relationships of management levels and functional areas
  • F、F. Analyze whether the elements are compatible with each other in the resulting combination


  • 178、(多选题) The following models will be distinguished according to their specific purpose:
  • A、A. mathematical
  • B、B. Optimization
  • C、C. Simulation
  • D、D. Applied
  • E、E. Balance sheet
  • F、F. Physical, analog


  • 179、(多选题) Classification of decision making models:
  • A、A. 6 sigma model, kaizen
  • B、B. Game theory, decision tree
  • C、C. M. Porter's 5 forces model
  • D、D. Problem statement and goal setting
  • E、E. kanban, 5 S's
  • F、F. Simulation modeling, payment matrix


  • 180、(多选题) The physical model is.
  • A、A. A discussion of the ideas identified
  • B、B. Generation of ideas
  • C、C. Represents what is being investigated by means of an enlarged or reduced description of an object or system
  • D、D. Developing a collective point of view
  • E、E. A reduced actual model of a plant, a reduced drawing
  • F、F. Evaluation of the ideas identified


  • 181、(多选题) An analog model is:
  • A、A. Problem formulation
  • B、B. Options for solving the problem
  • C、C. Characterization of the actors
  • D、D. Chronology of events
  • E、E. A graph illustrating the relationship between output and costs, an organizational chart of the enterprise
  • F、F. an object under study with an analog that behaves like a real object


  • 182、(多选题) Which activities are not part of the analysis scheme when using the factor analysis method:
  • A、A. Conduct meetings
  • B、B. Determining the influence coefficients of each of the selected factors
  • C、C. Promote innovation
  • D、D. Detailing or aggregating the factors
  • E、E. Ranking factors by importance
  • F、F. Identifying factors that influence the development of a situation


  • 183、(多选题) Modeling Methods:
  • A、A. Association method
  • B、B. Inventory management models
  • C、C. Factor analysis
  • D、D. Functional cost analysis
  • E、E. Game theory models
  • F、F. Situational analysis method


  • 184、(多选题) Programmed decisions are.
  • A、A. The process of exchanging information
  • B、B. The chain substitution method
  • C、C. Are related to fairly frequent situations in the organization's activities
  • D、D. external environment analysis
  • E、E. Combined methods
  • F、F. Deciding on ordering raw materials and components, scheduling daily operations


  • 185、(多选题) Unprogrammed decisions are :
  • A、A. Factor analysis
  • B、B. A decision to invest in new production, develop a new product or service
  • C、C. The ability of an individual without resorting to logical deductions
  • D、D. the exchange of information
  • E、E. analyzing the external environment
  • F、F. relate to unique, uncertain, and unstructured situations


  • 186、(多选题) Methods used in the alternative evaluation stage:
  • A、A. Association method
  • B、B. Methods of multi-criteria evaluation
  • C、C. Situational analysis method
  • D、D. Brainstorming method
  • E、E. Expert judgment methods


  • 187、(多选题) Types of communication:
  • A、A. informal
  • B、B. tactical
  • C、C. interpersonal
  • D、D. Organizational
  • E、E. strategic
  • F、F. formal


  • 188、(多选题) Methods used in the problem diagnosis stage:
  • A、A. Association method
  • B、B. Economic analysis
  • C、C. Factor analysis
  • D、D. Multi-criteria evaluation methods
  • E、E. Methods of expert judgment


  • 189、(多选题) Which factors do not affect the organization of the decision development process
  • A、A. The degree to which the problem is structured
  • B、B. The organizational culture of the organization
  • C、C. horizontal division of labor
  • D、D. Training, counseling, and communication with employees
  • E、E. availability of information


  • 190、(多选题) Key skills needed at the innovation level of decision making:
  • A、A. Providing control
  • B、B. Reasonable assessment of the situation
  • C、C. Strict adherence to procedure
  • D、D. Systemic development
  • E、E. Creative management


  • 191、(多选题) Key skills needed at the adaptive level of decision making:
  • A、A. Identifying possible risk
  • B、B. Problem identification
  • C、C. Strict adherence to procedure
  • D、D. Reasonable assessment of the situation
  • E、E. Analyzing information


  • 192、(多选题) Key skills needed at the selective level of decision making:
  • A、A. Setting goals
  • B、B. Planning activities
  • C、C. Reasonable assessment of the situation
  • D、D. Determining possible risk
  • E、E. Problem identification


  • 193、(多选题) Key skills needed at the routine level of decision making:
  • A、A. Problem identification
  • B、B. Analyzing inforiation
  • C、C. Planning activities
  • D、D. Reasonable assessment of the situation
  • E、E. Ensuring control


  • 194、(多选题) The effectiveness of management decisions is ensured when:
  • A、A. unity of objectives
  • B、B. abstraction from time constraints
  • C、C. limited information
  • D、D. high uncertainty in the external environment
  • E、E. Objectivity


  • 195、(多选题) Factors affecting the quality of management decisions:
  • A、A. The establishment of organization-wide integrated goals
  • B、B. use of a rewards system
  • C、C. Quality of baseline information
  • D、D. use of integration mechanisms
  • E、E. timeliness of decisions


  • 196、(多选题) Criteria for evaluating alternatives:
  • A、A. Availability of information of relative reliability
  • B、B. Reducing the rate of product obsolescence
  • C、C. skill level of employees
  • D、D. product quality
  • E、E. lead time


  • 197、(多选题) The stages of the decision-making process:
  • A、A. Identifying and establishing constraints
  • B、B. Marketing
  • C、C. Evaluating alternatives and selecting the most effective ones
  • D、D. Changing the organizational structure
  • E、E. motivation


  • 198、(多选题) The stages of the decision-making process include:
  • A、A. Formulation of constraints
  • B、B. Coordination
  • C、C. Diagnosis of the problem
  • D、D. Planning
  • E、E. Communication


  • 199、(多选题) The "object of management" feature of management decision classification includes:
  • A、A. Standard
  • B、B. Marketing
  • C、C. Financial
  • D、D. Operational
  • E、E. Rational


  • 200、(多选题) The "time frame" classification attribute of management decisions includes:
  • A、A. Standard
  • B、B. Current
  • C、C. Multivariate
  • D、D. Strategic
  • E、E. Intuitive


  • 201、(多选题) The "nature of decision making" feature of managerial decision classification includes:
  • A、A. Standard
  • B、B. Intuitive
  • C、C. Short-term
  • D、D. Rational
  • E、E. Binary


  • 202、(多选题) Special features of managerial decisions made in the management process:
  • A、A. Forms the controlling influence
  • B、B. Is based on the knowledge of objective laws
  • C、C. Accepted without structuring the problem
  • D、D. Based on personal sympathies
  • E、E. Based on any information


  • 203、(多选题) Typical issues that need to be addressed when performing the function of the organization:
  • A、A. What should be done to raise staff productivity
  • B、B. Whether the structure of the organization should be changed
  • C、C. How to structure the work of the organization
  • D、D. How successful the organization has been in achieving its goals
  • E、E. What can be done to raise the level of job satisfaction


  • 204、(多选题) Typical issues that need to be addressed when performing the motivation function:
  • A、A. How should performance results be measured
  • B、B. What should be done to raise staff productivity
  • C、C. What changes are occurring in the external environment and how they affect the organization
  • D、D. What are the needs of subordinates
  • E、E. How often should performance evaluations be given


  • 205、(多选题) Typical issues that need to be addressed when performing the control function:
  • A、A. What is the purpose of the activity
  • B、B. What changes are occurring in the external environment and how they affect the organization
  • C、C. How performance should be measured
  • D、D. How often performance should be evaluated
  • E、E. What strategy should be chosen


  • 206、(多选题) Typical issues that need to be addressed when performing the planning function:
  • A、A. How often should the results be evaluated
  • B、B. What strategy should be selected
  • C、C. What are the needs of subordinates
  • D、D. What is the purpose of the activity
  • E、E. How performance should be measured


  • 207、(多选题) The necessary conditions for managerial decision making include :
  • A、A. Production
  • B、B. Marketing
  • C、C. Motivation
  • D、D. The presence of limiting factors
  • E、E. The presence of alternative decision options or the unambiguity of the decision


  • 208、(多选题) The following elements are emphasized in the communication process:
  • A、A. A. system;
  • B、B. The recipient;
  • C、C. control.
  • D、D. the message;
  • E、E. product;


  • 209、(多选题) The following elements are emphasized in the communication process
  • A、A. The sender;
  • B、B. The navigator;
  • C、C. search activity;
  • D、D. Product;
  • E、E. A channel, a means of transmitting information;


  • 210、(多选题) What is not a barrier to effective information sharing?
  • A、A. The use of multiple channels of communication;
  • B、B. The security of information;
  • C、C. Specialization of participants;
  • D、D. The use of specialized languages.
  • E、E. Unification of standardization;


  • 211、(多选题) Which does not apply to nonverbal communication?
  • A、A. A conversation over a cup of an hour;
  • B、B. A telephone conversation;
  • C、C. The tone of voice;
  • D、D. posture;
  • E、E. Distance proximity in communication;


  • 212、(多选题) Which of the following activities is "noise"?
  • A、A. The written transmission of information;
  • B、B. The voicing of information;
  • C、C. The use of terms not understood by the recipient;
  • D、D. giving feedback.
  • E、E. The use of abbreviations;


  • 213、(多选题) The major steps in the communication process include:
  • A、A. The structuring of information;
  • B、B. Intent;
  • C、C. familiarity;
  • D、D. Communication of information;
  • E、E. encoding of information;


  • 214、(多选题) The basic elements of the communication process include:
  • A、A. Coding;
  • B、B. Business communication.
  • C、C. messaging;
  • D、D. decoding;
  • E、E. communication channel;


  • 215、(多选题) Performance criteria for information in management include:
  • A、A. visibility;
  • B、B. Completeness of information;
  • C、C. documentability;
  • D、D. Accuracy(unambiguity);
  • E、E. fascination;


  • 216、(多选题) Which definitions of information are correct:
  • A、A. Knowledge that can be freely exchanged;
  • B、B. A collection of messages;
  • C、C. knowledge directed to the external environment
  • D、D. Knowledge that is communicated, perceived, and evaluated as useful;
  • E、E. Reducing uncertainty about expected events;


  • 217、(多选题) The availability of relevant information is :
  • A、A. a basic prerequisite for business development
  • B、B. a basic condition for making an effective management decision
  • C、C. the only condition for making an effective management decision
  • D、D. the only condition for market development
  • E、E. the main condition for making a choice


  • 218、(多选题) The functions of a budget include:
  • A、A. Control of current operations
  • B、B. The planning function;
  • C、C. the forecasting function;
  • D、D. incentivizing managers to achieve goals
  • E、E. training of managers.


  • 219、(多选题) A budget is:
  • A、A. The intra-company organization of the departments and services of an enterprise;
  • B、B. A forecast of development in monetary terms;
  • C、C. A plan of operations in monetary terms;
  • D、D. A quantitative expression of the plan;
  • E、E. An operational financial plan for a short-term period;


  • 220、(多选题) The methods of budget planning are:
  • A、A. Boston Consulting Group matrix
  • B、B. SWOT analysis;
  • C、C. Factor analysis;
  • D、D. Porter's model;
  • E、E. normative method;


  • 221、(多选题) Methods of planning the economic activity of an enterprise:
  • A、A. PEST analysis
  • B、B. SNW-analysis
  • C、C. Balance sheet analysis;
  • D、D. Budgetary;
  • E、E. Porter's model


  • 222、(多选题) Do not refer to the basic principles of strategic planning:
  • A、A. Accuracy ;
  • B、B. Flexibility;
  • C、C. Decentralization;
  • D、D. Balance;
  • E、E. Comprehensiveness


  • 223、 Which strategic analysis techniques use a matrix approach:
  • A、A. BCG matrix;
  • B、B. M. Porter's 5 forces model ;
  • C、C. 6 sigma model;
  • D、D. Resource model;
  • E、E. 5 S. model;
  • F、F. external environment analysis .


  • 224、 Which methods are not among the methods of strategic analysis:
  • A、A. Analyzing the external environment;
  • B、B. SWOT analysis;
  • C、C. M. Porter's 5 forces model;
  • D、D. Balance sheet method ;
  • E、E. strategic group map
  • F、F. PEST analysis;


  • 225、 The main objectives of strategic planning are:
  • A、A. Determining the need for resources;
  • B、B. selecting a competitive strategy;
  • C、C. Labor and wage planning;
  • D、D. Planning to improve economic efficiency;
  • E、E. Planning for production and sales of products;
  • F、F. timing planning;


  • 226、 An organization's strategic planning procedure includes:
  • A、A. Evaluating and optimizing alternatives for achieving goals;
  • B、B. Analyzing situations and factors of the external environment;
  • C、C. Identifying overestimated performance compared to the past period;
  • D、D. Not using the results of the past period of the organization's activity to form future indicators;
  • E、E. optimizing the use of internal resources;
  • F、F. defining a planning horizon of 3-5 years


  • 227、 Competitive strategies:
  • A、A. Business, functional;
  • B、B. Business, operational;
  • C、C. temporary, permanent;
  • D、D. basic, functional
  • E、E. Differentiation strategies, low cost leadership strategies,focusing ;
  • F、F. private, public;


  • 228、 Long-term planning is characterized by the fact that:
  • A、A. The planning horizon is clearly defined;
  • B、B. The Delphi method is used.
  • C、C. SWOT analysis is used;
  • D、D. The planning horizon is not defined;
  • E、E. the choice is fundamentally important;
  • F、F. the planning starting point is the desired future state of the facility;


  • 229、 Types of models used in managerial decision making:
  • A、A. complex, systemic
  • B、B. qualitative, quantitative
  • C、C. complex, simple
  • D、D. innovative, traditional
  • E、E. physical, analog, mathematical
  • F、F. formal, informal


  • 230、 The strategic goal of an organization is.
  • A、A. The introduction of innovation;
  • B、B. Providing material resources;
  • C、C. staff development
  • D、D. Increasing market share;
  • E、E. Making a profit;
  • F、F. Achieving the firm's mission-driven performance parameters


  • 231、 A plan is a system of targets for the development of an object that reflects:
  • A、A. Changes in the external environment of the object;
  • B、B. upcoming changes in demand
  • C、C. The stages and means of achieving the expected results.
  • D、D. trends in market development;
  • E、E. The growth of competitors.
  • F、F. changes in consumption;


  • 232、 Approaches to decision making:
  • A、A. formal, informal
  • B、B. complex, simple
  • C、C. strategic, tactical
  • D、D. operational, tactical
  • E、E. current, strategic
  • F、F. Intuitive decisions, judgment-based decision, rational decisions


  • 233、 Nobel laureate Herbert Simon divides all management decisions into two categories:
  • A、A. tactical, strategic
  • B、B. programmable and non-programmable
  • C、C. direct, indirect
  • D、D. simple, complex
  • E、E. rational, intuitive
  • F、F. operational, ongoing


  • 234、 The major difference between long-range planning and strategic planning is:
  • A、A. Interpretation of results
  • B、B. levels of management
  • C、C. planning subjects
  • D、D. learning from past experience
  • E、E. planning objectives
  • F、F. Profitability


  • 235、 The content of planning as a function of management involves :
  • A、A. The creation of realistic conditions for the achievement of objectives;
  • B、B. Determining the necessary functions and the composition of performers;
  • C、C. Determining the means of achieving the goals, timing and sequence of implementation.
  • D、D. Providing the organization with the necessary resources to achieve the goals;
  • E、E. Ensuring financial sustainability.
  • F、F. Determining the value of production capacity;


  • 236、 Planning as a function of management :
  • A、A. Plans for the development of an organization for a period of one to five years;
  • B、B. The evaluation and management of resources.
  • C、C. Determining the firm's goals, performance, and the ways and resources needed to achieve the goals;
  • D、D. Developing a list of necessary actions;
  • E、E. Preparing a detailed plan of action;
  • F、F. The process of optimizing resources;


  • 237、 Types of organizational communication:
  • A、A. Strategic, tactical
  • B、B. simple, complex
  • C、C. operational, ongoing
  • D、D. long-term, short-term
  • E、E. tactical, operational
  • F、F. vertical, horizontal, external, internal


  • 238、 What is a quality management decision?
  • A、A. Provided with the means to carry it out.
  • B、B. Clearly articulated by the manager;
  • C、C. the decision has properties that ensure its successful implementation and obtaining economic, technical, organizational, environmental, etc. effect;
  • D、D. coordinated;
  • E、E. A decision that has brought profit;


  • 239、 A decision made on the basis of a manager's common sense, knowledge and experience is ....
  • A、A. Impulsive;
  • B、B. A decision based on judgment;
  • C、C. intuitive;
  • D、D. Inert;
  • E、E. Risky.
  • F、F. rational;


  • 240、 The object of a management decision is:
  • A、A. A process whose state must be changed in order to achieve its objectives;
  • B、B. A specific employee of the organization who performs certain labor functions;
  • C、C. The team that implements the change in the process;
  • D、D. The functional manager who makes the decisions;
  • E、E. The line manager who makes the decisions;
  • F、F. A product that is created as a result of change.


  • 241、 A managerial decision is ....
  • A、A. Any action by a manager that is consistent with his or her job function;
  • B、B. A decision designed to maintain or change the state of a system or situation in order to achieve its objectives;
  • C、C. Is a theoretical solution to some problem;
  • D、D. A possible option for behavior or action in various situations;
  • E、E. A realization of the need to change something;
  • F、F. A very important decision involving a large amount of money.


  • 242、 Sources of noise include:
  • A、A. modal gestures
  • B、B. written communication of information
  • C、C. feedback
  • D、D. attentive listening
  • E、E. differences in perception of information
  • F、F. written communication of information


  • 243、 Which of the following refers to the basic elements of the information sharing process:
  • A、A. Confirmation /non-confirmation/ of an expected outcome;
  • B、B. germination /formation/ of an idea;
  • C、C. Coding;
  • D、D. "noise".
  • E、E. Symbols;
  • F、F. sender, message, channel;


  • 244、 A SWOT analysis is:
  • A、A. A set of core values, beliefs, tacit agreements, and norms shared by all members of an organization
  • B、B. A number of factors to which an organization must respond
  • C、C. Activities designed to reinforce employees' belief in the company's values
  • D、D. An assessment of the firm's internal environment-its strength and weaknesses, and external opportunities and threats
  • E、E. Predictability;
  • F、F. Repeatability in front of the listener;


  • 245、 Which type of information movement is more susceptible to distortion:
  • A、A. Between the external environment and the organization, top-down;
  • B、B. Within the organization, top-down;
  • C、C. Inter-level, within the organization;
  • D、D. Within the organization, bottom-up;
  • E、E. Formal.
  • F、F. Informal;


  • 246、 What can interfere with effective communication?
  • A、A. Inappropriate choice of channels for transmitting information;
  • B、B. operating with facts
  • C、C. Involvement of life experience;
  • D、D. mixing types of communication. ;
  • E、E. Not the complexity of the message;
  • F、F. the versatility of the interlocutor's interests


  • 247、 The basic functions of communication include:
  • A、A. Analyzing actions or events
  • B、B. arousing or changing the nature of emotional experiences.
  • C、C. Illustrating actions or events
  • D、D. Achievement of mutual understanding, clear understanding of the situation and subject of communication
  • E、E. Influencing the behavior of the interlocutor through an order
  • F、F. organization of interaction between people / coordination of actions, distribution of functions


  • 248、 In today's world, organizations and managers face more or less significant crises. Under these circumstances, managers are required to apply the following skills:
  • A、A. The ability to remain calm
  • B、B. The ability to put business before people
  • C、C. The ability to hide the truth
  • D、D. The ability to give up old business
  • E、E. The ability to hide from view
  • F、F. The ability to not hold back one's own emotions


  • 249、 One of the important modern management is to create a learning organization that values:
  • A、A. Traditional thinking
  • B、B. avoidance of mistakes
  • C、C. traditional thinking
  • D、D. Lack of knowledge sharing
  • E、E. Experimentation and willingness to take risks
  • F、F. avoidance of failure


  • 250、 In light of the transformation of the organization in today's world, managers pay most attention to:
  • A、A. Stability
  • B、B. cost reduction
  • C、C. growth through acquisitions
  • D、D. Stability
  • E、E. Labor productivity
  • F、F. Change and innovation


  • 251、 Features of nonprofit organizations are:
  • A、A. sources of financial resources are sales of goods and services
  • B、B. Managers do not focus on maximizing cost reduction
  • C、C. resources for customer service are not strictly limited
  • D、D. Managers are focused on making money for the company
  • E、E. Traditional assessments of practical performance are used
  • F、F. Managers' activities are aimed at performing social functions


  • 252、 In nonprofit organizations, roles are emphasized:
  • A、A. Conductor
  • B、B. Entrepreneur
  • C、C. liaison
  • D、D. "firefighter"
  • E、E. spokesperson
  • F、F. Orator


  • 253、 The complexity of the external environment is:
  • A、A. The number of factors to which an organization must respond
  • B、B. The rate at which changes in the organization's environment occur.
  • C、C. The development of strategy
  • D、D. The amount of information an organization has about a particular factor
  • E、E. presentation of a prize or award
  • F、F. A set of core values, beliefs, tacit agreements, and norms shared by all members of an organization.


  • 254、 According to G. Mintzberg's definition, decision-making roles describe the following types of management activities:
  • A、A. Communicating information to other members of the organization
  • B、B. Training, counseling, and communicating with employees
  • C、C. Signing legal documents
  • D、D. Seeking and obtaining information
  • E、E. making decisions about the allocation of resources
  • F、F. Maintaining information relationships within and outside the organization


  • 255、 As defined by G. Mintzberg, interpersonal roles describe the following types of managerial activities:
  • A、A. Resource allocation decisions
  • B、B. Training, counseling, and communications with employees
  • C、C. seeking and obtaining information
  • D、D. Communicating information to other members of the organization
  • E、E. Informing external entities
  • F、F. Initiating new projects


  • 256、 According to G. Mintzberg's definition, information roles describe the following types of management activities:
  • A、A. Resource allocation decisions
  • B、B. initiation of new projects
  • C、C. Signing legal documents
  • D、D. Communicating information to other members of the organization
  • E、E. Training, counseling, and communicating with employees
  • F、F. Maintaining information relationships within and outside the organization


  • 257、 According to selected studies conducted, it has been found that managers like:
  • A、A. doing the work for others
  • B、B. doing paperwork
  • C、C. Rather rely on myself
  • D、D. Leading other people
  • E、E. make a decision in the face of uncertainty
  • F、F. managing under time constraints


  • 258、 Corporate culture is:
  • A、A. the general economic situation in the city
  • B、B. Individuals and organizations that purchase its goods and services
  • C、C. The movement of communication in a diagonal direction
  • D、D. Companies offering their goods to the same groups of consumers
  • E、E. The interrelationship of environmental factors
  • F、F. A set of basic values, beliefs, tacit agreements, and norms shared by all members of an organization.


  • 259、 Lower-level managers are responsible for:
  • A、A. Controlling the external environment
  • B、B. Determining the goals of the organization
  • C、C. The activities of the organization's critical business units
  • D、D. the activities of the organization's departments
  • E、E. The implementation of policies and procedures adopted by senior management
  • F、F. The production of goods and services directly


  • 260、 Middle managers are responsible for:
  • A、A. Determining the goals of the organization
  • B、B. the activities of the organization's departments
  • C、C. Motivating subordinates by focusing on accomplishing daily tasks
  • D、D. producing goods and services directly
  • E、E. controlling the external environment
  • F、F. following established rules and procedures


  • 261、 Top managers are responsible for:
  • A、A. The activities of the organization's departments
  • B、B. the production of goods and services directly
  • C、C. activities of the organization's major business units
  • D、D. Implementation of established policies and procedures
  • E、E. Defining the organization's goals and developing strategy
  • F、F. Motivating subordinates by focusing on accomplishing daily tasks


  • 262、 Top-level managers are:
  • A、A. service manager
  • B、B. product line manager
  • C、C. Foreman
  • D、D. sales manager
  • E、E. Accounting managers
  • F、F. chief executive officer, vice president of administration


  • 263、 Skills and abilities needed by organizational and unit managers:
  • A、A. Conceptual, technical, working with personnel
  • B、B. psychological skills
  • C、C. math skills
  • D、D. athletic skills
  • E、E. technological skills
  • F、F. parenting skills


  • 264、 Common characteristics of organizations include:
  • A、A. The inability to divide labor horizontally through the formation of divisions
  • B、B. diagonal division of labor
  • C、C. dependence on the external environment, division of labor
  • D、D. optionality of management
  • E、E. independence from the external environment
  • F、F. There is no transformation of resources


  • 265、 Potential investors for a firm's growth and prosperity are:
  • A、A. raw material suppliers
  • B、B. Banks, shareholders
  • C、C. Non-profit organizations
  • D、D. competitors
  • E、E. Suppliers of component parts
  • F、F. charitable foundations


  • 266、 One of the basic charecteristics of the external environment is:
  • A、A. uncertainty
  • B、B. immobility
  • C、C. uncomplicatedness
  • D、D. predictability
  • E、E. stability
  • F、F. certainty


  • 267、 Political factors in an indirect influence environment include:
  • A、A. Regulation of taxes, money supply, and interest rate
  • B、B. Inflation
  • C、C. Paying bribes to obtain a favorable contract
  • D、D. Young workers are not comfortable with traditional relationships
  • E、E. Political stability, special interest group and lobbyists
  • F、F. The stereotype that women are risk averse and incompetent as leaders


  • 268、 Examples of sociocultural influences on business practices:
  • A、A. Taxation of corporate income
  • B、B. Restricting property rights to foreigners
  • C、C. Special interest groups and lobbyists
  • D、D. consumer protection legislation
  • E、E. political stability
  • F、F. The stereotype that women are risk-averse and incompetent leaders


  • 269、 The manager of an organization must consider the changing state of the economy as an indirect impact environment factor, for example, when forecasting inflation he:
  • A、A. Will lay off some employees
  • B、B. Negotiate with workers for wage increases
  • C、C. postpone plans to expand production
  • D、D. Will find it desirable to increase the stock of supplied inputs
  • E、E. Decide not to resort to borrowing
  • F、F. would find it desirable to reduce the stock of supplied resources


  • 270、 Major technological innovations in recent years include:
  • A、A. The use of CNC machine tools
  • B、B. The use of conveyors
  • C、C. Use of mechanized tools
  • D、D. computer and nanotechnology
  • E、E. application of automatic machine tools
  • F、F. application of robots


  • 271、 Technology, as an indirect environmental factor, contributes to:
  • A、A. Stability of society
  • B、B. a decrease in the skill level of workers
  • C、C. a decrease in the efficiency of manufacturing a product
  • D、D. stability of the organization
  • E、E. increasing the efficiency of making and selling the product
  • F、F. reducing the rate of product obsolescence


  • 272、 One of the basic characteristics of the offsite environment is:
  • A、A. certainty
  • B、B. complexity
  • C、C. flexibility
  • D、D. stability
  • E、E. immutability
  • F、F. immobility


  • 273、 Item work is performed by:
  • A、A. An accountant
  • B、B. Locksmith
  • C、C. shop manager
  • D、D. Foreman
  • E、E. Economist
  • F、F. factory director


  • 274、 Work with people is performed by:
  • A、A. Locksmith
  • B、B. Turner
  • C、C. Accountant
  • D、D. IVC engineer
  • E、E. Economist
  • F、F. plant director


  • 275、 Information work is performed by:
  • A、A. The foreman
  • B、B. Accountant
  • C、C. Turner
  • D、D. Foreman
  • E、E. Locksmith
  • F、F. shop supervisor


  • 276、 The number of individuals that can be managed by one person depends on:
  • A、A. The level of employment of the population
  • B、B. the size of the population
  • C、C. the climate of the country
  • D、D. national composition
  • E、E. ability of the leader
  • F、F. location of the enterprise


  • 277、 The author of the concept of hierarchy of needs is:
  • A、A. E. Mayo
  • B、B. G. Ford
  • C、C. S.Jobs
  • D、D. A.Maslow
  • E、E. F.Taylor
  • F、F. A.Fayol


  • 278、 International business management involves the movement of goods across national borders. The goods that are moved include:
  • A、A. People
  • B、B. Capital
  • C、C. Finished components, semi-finished products
  • D、D. banking activities
  • E、E. Raw materials
  • F、F. legal activities


  • 279、 International business management involves the movement of services across national borders. The types of services that are moved include:
  • A、A. People
  • B、B. Finished components
  • C、C. Raw materials
  • D、D. Capital
  • E、E. Banking activities, accounting activities
  • F、F. Products


  • 280、 International business management involves the movement of resources across national borders. The resources that are moved include:
  • A、A. Raw materials, capital, and people
  • B、B. Semi-finished goods
  • C、C. banking activities
  • D、D. Products
  • E、E. legal activities
  • F、F. finished components


  • 281、 The penetration of enterprises into international markets is facilitated by:
  • A、A. A reluctance to adapt their goods and services to the environment in which international enterprises operate
  • B、B. Producing their products only domestically
  • C、C. closed economy
  • D、D. Exporting
  • E、E. Unwillingness to adapt to international business practices
  • F、F. Unwillingness to benefit from favorable taxation and conditions for the use of labor and capital in other countries


  • 282、 Political factors that adversely affect international business operations:
  • A、A. The establishment of tax incentives
  • B、B. Government actions aimed at attracting foreign investment
  • C、C. Expansion of property rights for foreigners
  • D、D. Social tensions, sudden regime change
  • E、E. Lack of special duties on imports
  • F、F. political stability


  • 283、 М. Weber, along with the advantages of the organization where bureaucratic structure is adapted, pointed out the disadvantages:
  • A、A. managerial hierarchy
  • B、B. lack of initiative and indifference of workers, fulfillment of exactly only prescribed duties
  • C、C. formal selection of personnel
  • D、D. Uniformity of rules for all.
  • E、E. division of labor


  • 284、 A. Fayol's 14 principles, name the ones that, in your opinion, have retained their importance to management theory to this day:
  • A、A. Centralization
  • B、B. Unity of command, division of labor
  • C、C. The principle of discipline of production
  • D、D. Compensation for labor should be fair
  • E、E. subordination of individual interests to the general interest


  • 285、 The disadvantages of the scientific management school are:
  • A、A. Standardized methods of accomplishing work assignments are developed
  • B、B. The importance of selecting workers is demonstrated
  • C、C. Workers are supported by planning their work assignments
  • D、D. Differences between individuals are not recognized
  • E、E. The importance of worker training is demonstrated


  • 286、 According to various studies conducted in the United States, the causes of unethical business practices are:
  • A、A. Lack of pressure from the organization on the rank and file workers
  • B、B. High ethical level in the country
  • C、C. Lack of proper rewarding of managers for ethical behavior
  • D、D. Exemplary behavior of executives
  • E、E. lack of a competitive environment


  • 287、 Arguments against social responsibility include:
  • A、A. The availability of resources to help solve social problems
  • B、B. favorable long-term prospects for business
  • C、C. A moral obligation to behave in a socially responsible manner
  • D、D. A lack of accountability to the general public
  • E、E. Changing needs and expectations of the general public


  • 288、 Arguments in favor of social responsibility include:
  • A、A. Lack of accountability to the general public
  • B、B. Lack of resources to help solve social problems
  • C、C. Violation of the principle of profit maximization
  • D、D. Social engagement costs
  • E、E. A moral obligation to behave in a socially responsible manner


  • 289、 Major factors in an indirect impact environment do not include:
  • A、A. political factors
  • B、B. the state of the economy
  • C、C. Laws, competitors, suppliers
  • D、D. Socio-cultural factors
  • E、E. Relationship with the local community


  • 290、 Major direct impact environmental factors do not include:
  • A、A. Laws, government agencies
  • B、B. Goals, objectives
  • C、C. Suppliers
  • D、D. Competitors
  • E、E. Consumers


  • 291、 The main factors of the direct impact environment are:
  • A、A. Structure
  • B、B. Consumers, suppliers, competitors
  • C、C. Goals, objectives
  • D、D. State of the economy, politics
  • E、E. relations with the local population


  • 292、 The characteristics of the external environment are:
  • A、A. certainty, flexibility of the external environment
  • B、B. interconnectedness of factors, complexity, mobility of the external environment
  • C、C. invariability, simplicity of the environment
  • D、D. high degree of predictability of the external environment
  • E、E. independence of environmental factors from each other


  • 293、 One of the categories of technology according to J. Thompson's classification is:
  • A、A. group technology
  • B、B. standard technology
  • C、C. multilink technology
  • D、D. flexible technology
  • E、E. generic technology


  • 294、 According to Joan Woodward's classification, all technologies of manufacturing firms fall into the following categories:
  • A、A. discrete manufacturing,flexible manufacturing
  • B、B. mechanized production
  • C、C. automated production
  • D、D. unit, mass, continuous production
  • E、E. discontinuous production, stable


  • 295、 The factors of the external environment are categorized into:
  • A、A. Direct and indirect influences
  • B、B. strategic, current
  • C、C. domestic, foreign
  • D、D. new, old
  • E、E. innovative, traditional


  • 296、 The tasks of an organization are traditionally divided into three categories:
  • A、A. Working with legislative bodies
  • B、B. working with people, working with objects, working with information
  • C、C. working with competitors
  • D、D. working with suppliers, working with consumers
  • E、E. working with higher authorities


  • 297、 Types of organization:
  • A、A. Large, small
  • B、B. formal, informal
  • C、C. external, internal
  • D、D. strategic, tactical
  • E、E. programmable, non-programmable


  • 298、 Important characteristics of an organization are:
  • A、A. level of technology
  • B、B. planning, organization
  • C、C. interrelationship with the external environment, division of labor, need for management
  • D、D. working conditions
  • E、E. mobility


  • 299、 Who is the author of the 14 principles of management
  • A、A. A. Fayol
  • B、B. A. Maslow
  • C、C. F.Gilbert
  • D、D. G.Ford
  • E、E. F.Taylor


  • 300、 The internal variables of an organization are:
  • A、A. Goals, objectives, structure
  • B、B. Consumers, suppliers
  • C、C. Competitors
  • D、D. state of the economy


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