management 在线考试 答题题目
选择题,单选,双选,多选 1、(多选题) In order for a group to be considered an organization, it must meet the following requirements(选3)
A、A. one person is enough
B、B. an arbitrary community of people
C、C. unwillingness to work together
D、D. an intention to work together to accomplish a goal
E、E. lack of a common goal
2、 Common characteristics of organizations do not include:
A、A. Independence from the external environment
B、B. Horizontal division of labor
C、C. vertical division of labor
D、D. dependence on the external environment
E、E. need for management
3、 According to G. Mintzberg's definition, the group of interpersonal roles includes:
A、A. Firefighter
B、B. Representative
C、C. Entrepreneur
D、D. Distributor of information
E、E. Leader
4、 The internal variables of an organization do not include:
A、A. Structure
B、B. Goals, objectives
C、C. Consumers, suppliers
D、D. People
E、E. Technology
5、 Name three works authored by representatives of the administrative school in management:
A、A. "Democracy and Freedom"
B、B. "Principles of Scientific Management"
C、C. "The New State"
D、D. "Fundamentals of administration"
E、E. "The ABCs of Scientific Organization of Work"
6、 Name the work authored by representatives of the scientific management school:
A、A. The New State
B、B. Principles of Scientific Management
C、C. Fundamentals of administration
D、D. Principles of organization
E、E. Democracy and freedom
7、 The representatives of the management science school or quantitative approach are:
A、A. А. Fayol, F. Taylor
B、B. Р. Ackoff, L. Bertalanffy, C. Bernard
C、C. L. Urwick
D、D. J. Mooney
E、E. F. Mayo, A. Maslow
8、 Representatives of the school of human relations and behavioral sciences in management are:
A、A. E. Mayo, M. P. Follett, D. McGregor
B、B. G. Gantt, F. Taylor
C、C. А. Fayol, L. Urwick
D、D. J. Mooney
E、E. F. Gilbreth
9、 The representatives of the classical, or administrative school in management are:
A、A. G. Gantt
B、B. А. Fayol, L. Urwick, J. Munn
C、C. M.P. Follett
D、D. F. Taylor, F. Gilbert
E、E. E. Mayo, F. Taylor
10、 Representatives of the school of scientific management are:
A、A. M. P. Follett
B、B. F. Taylor, F. Gilbert, G. Gantt
C、C. J. Mooney
D、D. А. Fayol, L. Urwick
E、E. E. Mayo
11、 Some of the well-known critical approaches that have made significant contributions to the development of management theory and practice include:
A、A. Complex, systemic
B、B. Process, systemic, situational
C、C. Analytical
D、D. Integrated
E、E. Synergistic
12、 Modern management and the modern organization are characterized by:
A、A. managerial work is clearly separated from non-managerial work
B、B. a small number of managers
C、C. managerial work was often not distinguished
D、D. a small number of large organizations
E、E. Few people capable of making important decisions for the organization
13、 Management and organization in ancient times were characterized by:
A、A. A large number of powerful large organizations
B、B. managerial work was clearly separated from non-managerial work
C、C. managerial work was often not distinguished
D、D. Emphasis on teamwork and rationality
E、E. A large number of people capable of making important decisions for the organization
14、 Basic skills of managers:
A、A. strategic, tactical, operational
B、B. current, planned
C、C. motivation, planning
D、D. conceptual, technical, human
E、E. practical, theoretical
15、 The building blocks of an organization's success are:
A、A. Non-performance
B、B. Invariability of goals
C、C. Ineffectiveness
D、D. Productivity
E、E. Limitation by management decision making only
F、F.The building blocks of an organization's success are
16、 Typical job titles at the grassroots level of management are:
A、A. branch director
B、B. Foreman
C、C. vice president
D、D. Shop supervisor
E、E. President
17、 Typical job titles in upper management are:
A、A. Foreman
B、B. President of a corporation
C、C. shop foreman
D、D.department head
E、E. department head
18、 Typical job titles at the middle management level are:
A、A. President
B、B. Director
C、C. Master
D、D. vice president
E、E. shop foreman
19、 Regardless of how many levels of management there are, managers are traditionally divided into three categories. According to sociologist T. Parsons' definition, they are distinguished into:
A、A. Individuals at the middle level, individuals at the top level, individuals at the interlevels
B、B. Persons at the strategic level, persons at the tactical level, persons at the non-functional level
C、C. Persons at the current level, persons at the top level, persons not at the middle level
D、D. persons at the operational level, persons at the current level, persons at the strategic level
E、E. persons at the technical level, persons at the managerial level, persons at the managerial level
20、 Most experts in the field of management mention the following among the functions of management:
A、A. Evaluation
B、B. Engagement
C、C. Programming
D、D. Planning
E、E. Analyzing
21、 According to G. Mintzberg's definition, the group of decision-making roles include:
A、A. negotiator
B、B. receiver of information
C、C. disseminator of information
D、D. spokesperson
E、E. leader
22、 According to G. Mintzberg's definition, the group of information roles includes:
A、A. receiver of information
B、B. negotiator
C、C. general manager
D、D. resource allocator
E、E. Entrepreneur
23、(多选题) Organizational factors that cause stress include:(选3)
A、A. change of residence
B、B. A change to a completely different type of job
C、C. role uncertainty
D、D. Divorce
E、E. Role conflict
F、F. Overload
G、G. image change
24、(多选题) Personality factors that cause stress include:(选3)
A、A. Role uncertainty
B、B. role conflict
C、C. change of residence
D、D. Overload
E、E. Divorce
F、F. Uninteresting work
G、G. Moving on to a completely different type of work
25、(多选题) Methods of overcoming resistance:(选3)
A、A. Motivation
B、B. Punishment
C、C. Education and transmission of information
D、D. lack of information
E、E. Reward
F、F. Negotiation
G、G. Involvement of subordinates in decision making
26、(多选题) Do not contribute to overcoming resistance:(选3)
A、A. Coercion
B、B. Negotiation
C、C. Withdrawal from decision-making
D、D. Involving subordinates in decision making
E、E. Supporting
F、F. Punishment
G、G. lack of information
27、(多选题) The main reasons for resistance to change:(选3)
A、A. The belief that change will do no good
B、B. fear of the future
C、C. Uncertainty
D、D. Insufficient information
E、E. technical illiteracy
F、F. sense of loss
G、G. fear of losing a job
28、(多选题) Organizational change involves changes in internal organizational variables such as:(选3)
A、A. Technology and tasks
B、B. Service
C、C. Capital
D、D. Production
E、E. People
F、F. Financial condition
G、G. Goals, structure
29、(多选题) The major interpersonal styles of conflict resolution include:(选3)
A、A. Building effective communications
B、B. identifying the problem
C、C. applying a reward system
D、D. Smoothing
E、E. Clarification of job requirements
F、F. Evasion
G、G. coercion
30、(多选题) Basic interpersonal conflict resolution styles do not include:
A、A. Clarifying job requirements
B、B. The application of a reward system
C、C. Smoothing
D、D. Participation in decision making
E、E. Evasion
F、F. Compromise
G、G. problem solving
31、(多选题) Structural methods of conflict resolution include:(选3)
A、A. The use of a reward system
B、B. Establishing organization-wide integrated goals
C、C. problem solving
D、D. building effective communications
E、E. Clarifying job requirements
F、F. Providing information in a timely manner
G、G. Participating in decision making
32、(多选题) Structural methods of conflict resolution do not include:(选3)
A、A. The use of coordination mechanisms
B、B. Incentivizing labor
C、C. use of a system of rewards
D、D. Participation in decision making
E、E. Use of integration mechanisms
F、F. Establishing organization-wide integrated goals
G、G. problem solving
33、(多选题) When intervened effectively, conflict can have positive consequences:(选3)
A、A. Diversity of opinion in decision making
B、B. Decreased productivity
C、C. Antagonism in future situations
D、D. Dissatisfaction
E、E. Increase in employee turnover
F、F. Improved cooperation in the future
G、G. In-depth work to find solutions
34、(多选题) The negative consequences of conflict in an organization include:(选3)
A、A. In-depth work to find solutions
B、B. Solving the problem in a way that is acceptable to all parties
C、C. Dissatisfaction
D、D. Decreased productivity
E、E. Deterioration of communication
F、F. Improved cooperation in the future
G、G. Diversity of opinion in decision making
35、(多选题) The negative consequences of conflict in an organization do not include:(选3)
A、A. Dissatisfaction
B、B. Cooperation
C、C. Decrease in group consensus
D、D. Increase in employee turnover
E、E. Solving a problem in a way that is acceptable to all parties
F、F. Antagonism in future situations
G、G. Decreased productivity
36、(多选题) The major causes of conflict in an organization include:(选3)
A、A. A. limited resources,
B、B. differences in goals
C、C. dissatisfaction with pay
D、D. lack of motivation
E、E. The supervisor's bad mood due to his personal problems
F、F. Interdependence of tasks
G、G. unsatisfactory working conditions
37、(多选题) The major causes of conflict in an organization do not include:(选3)
A、A. dissatisfaction with pay
B、B. unsatisfactory communications
C、C. The supervisor's bad mood due to his personal problems
D、D. Differences in perceptions and values
E、E. differences in goals
F、F. interdependence of tasks
G、G. irresponsibility
38、(多选题) Intergroup conflict can be caused by:(选3)
A、A. Production requirements are not aligned with personal needs
B、B. Group competition for capital
C、C. Different expectations of informal group and individual
D、D. Role conflict
E、E. Disagreement of functional groups due to differences in goals
F、F. Conflicts between formal and informal groups
G、G. Differences in individual and group attitudes
39、(多选题) Conflict between the individual and the group can cause:(选3)
A、A. Production demands are not aligned with personal needs
B、B. Role conflict
C、C. Disagreement of functional groups due to differences in goals
D、D. Different expectations of the informal group and the individual
E、E. Differences in the attitudes of the individual and the group
F、F. Work overload
G、G. The responsibilities of a supervisor are to ensure appropriate performance and adherence to the rules of the organization
40、(多选题) Interpersonal conflict includes:(选3)
A、A. The struggle of managers for limited resources
B、B. A clash of personalities over differing views
C、C. Disagreement of functional groups because of differing goals
D、D. Conflicts between formal and informal groups
E、E. Role conflict
F、F. Struggle of executives for capital
G、G. Production demands are not aligned with personal needs
41、(多选题) Intrapersonal conflict includes:(选3)
A、A. Disagreements among functional groups due to differences in goals
B、B. The position of the individual differs from that of the group
C、C. Work overload
D、D. Management struggle for limited resources
E、E. Clash of personalities over differing views
F、F. Production requirements are not aligned with personal needs
G、G. Role conflict
42、(多选题) The major types of conflict do not include:(选3)
A、A. Interpersonal conflict
B、B. Inter-situational conflict
C、C. Conflict between an individual and a group,
D、D. group conflict
E、E. Intrapersonal conflict
F、F. Intergroup conflict
G、G. intersystem conflict
43、(多选题) The major types of conflicts include:(选3)
A、A. Intrapersonal and group conflict
B、B. intergroup conflict
C、C. intersystem conflict
D、D. group conflict
E、E. supervisor-subordinate conflict
F、F. Intrapersonal and interpersonal conflict,
G、G. Conflict between the individual and the group,
44、(多选题) According to which theories is leadership effectiveness determined by a leader's attitude toward his subordinates, the maturity of performers, and group management?(选3)
A、A. Fiedler's theories
B、B. situational approach
C、C. McGregor's theory
D、D. Blake and Mouton theory
E、E. behavioral approach
F、F. Hersey's and Blanchard's theories
G、G. Mitchell and House theory
45、(多选题) Which management styles are reflected in positions 1.1, 1.9, 5.5 of the management grid:(选3)
A、A. authority-subordination
B、B. group management
C、C. organizational management
D、D. power-subordination
E、E. lean management
F、F. person-centered governance
G、G. country club-style governance
46、(多选题) To which position on the managerial lattice do leadership styles - organizational behavior, group behavior, and power - belong?(选3)
A、A. to 1.2
B、B. to 9.9.
C、C. to 5.1
D、D. to 5.5
E、E. to 1.9.
F、F. to 1.1
G、G. to 9.1.
47、(多选题) To which position on the management lattice do the leadership styles of country club-style management, organizational management, and group management belong?(选3)
A、A. to 1.2
B、B. to 5.5
C、C. to 1.9.
D、D. to 5.1
E、E. to 1.1
F、F. to 9.1.
G、G. to 9.9.
48、(多选题) Which is true in the leadership styles of Blake and Mouton's managerial lattice:(选3)
A、A. 9.9 - team
B、B. 5.5- organization
C、C. 1.9 - organization
D、D. 1.9 - fear of poverty
E、E. 5.5 - authority-subordination
F、F. 9.1 - control
G、G. 1.1 - fear of poverty
49、(多选题) Which is incorrect in Blake and Mouton's managerial lattice leadership styles:(选3)
A、A. 1.1 - fear of poverty
B、B. 5.5 - control
C、C. 1.9 - vacation home
D、D. 9.1 - authority-subordination
E、E. 1.1 - vacation home
F、F. 1.9 - fear of poverty
G、G. 5.5- organization
50、(多选题) Which of the leadership styles belong to Likert's system of leadership styles:(选3)
A、A. participatory system
B、B. authoritarian system
C、C. exploitative-authoritarian system
D、D. consensus-based system
E、E. democratic-motivational system
F、F. consultative-democratic system
G、G. situational-organizational system
51、(多选题) Which of the leadership styles does not belong to Likert's system of leadership styles:(选3)
A、A. exploitative-authoritarian system
B、B. consensus-based system
C、C. participatory system
D、D. situational-organizational system
E、E. democratic-motivational system
F、F. group decisions
G、G. consultative-democratic system
52、(多选题) According to Fiedler, a person cannot adapt his leadership style to the situation. A leader's behavior is influenced by:(选3)
A、A. The structure of the task,
B、B. the relationship between the members of the group
C、C. the relationship between the leader and the group members,
D、D. The strategy of the enterprise
E、E. job authority
F、F. Initiative
G、G. relationship between supervisors
53、(多选题) Fiedler's Situational Model of Leadership is based on three factors that influence a leader's behavior. These factors are:(选3)
A、A. Initiative
B、B. Job authority
C、C. relationship between supervisors
D、D. relationships among group members
E、E. The relationship between the leader and group members,
F、F. The structure of the task,
G、G. goals and objectives
54、(多选题) The concepts of the two- and three-criteria approach to leadership effectiveness reflect the theories of:(选3)
A、A. Hersey and Blanchard
B、B. Ohio State researchers
C、C. Mitchell and House
D、D. Blake and Mouton
E、E. McGregor
F、F. great men
G、G. Fidler
55、(多选题) The leadership strategies consistent with Theory U include:(选3)
A、A.The supervisor gathers initiatives, suggestions from workers and discusses them in meetings
B、B. Total control
C、C. external motivation
D、D. involvement in decision making
E、E. Intrinsic motivation
F、F. Democratic control
G、G. The supervisor determines tasks and distributes them among subordinates
56、(多选题) The leadership strategies consistent with Theory X include:(选3)
A、A. extrinsic motivation
B、B. total control
C、C. democratic control
D、D. The supervisor determines the tasks himself and assigns them to subordinates
E、E. involvement in decision making
F、F. intrinsic motivation
G、G. constant supervision
57、(多选题) A democratic leadership style is expressed by:(选3)
A、A. by the term "Theory U."
B、B. The lack of subordinates' freedom in decision making
C、C. Decentralization of authority
D、D. Authoritarian management
E、E. Special symbols in econometric models of management science
F、F. The category of "delegation"
G、G. Active participation of subordinates in decision making
58、(多选题) Autocratic leadership style is expressed by:(选3)
A、A. by special symbols in econometric models of management science
B、B. Lack of subordinates' freedom in decision making
C、C. Active participation of subordinates in decision making
D、D. The term "theory X"
E、E. Does not relate to any of the management theories
F、F. Authoritarian management
G、G. by the term "theory U."
59、(多选题) Find the incorrect statement. According to D. McGregor's theory of Y:(选3)
A、A. people will use self-control
B、B. people want security more than anything else
C、C. people inherently dislike labor
D、D. people will use self-management
E、E. people prefer to be guided
F、F. people's ability to solve problems creatively is common.
G、G. labor is a natural process
60、(多选题) Find the incorrect statement. According to D. McGregor's "X" theory:(选3)
A、A. people prefer to be led
B、B. people have ambition
C、C. People don't like to work inherently
D、D. people can be made to work by using coercion, control, and threats
E、E. people seek responsibility
F、F. people avoid work whenever possible
G、G. people seek control
61、(多选题) Theory X and Theory Y are:(选3)
A、A. Behavioral approach to leadership
B、B. Likert's leadership styles
C、C. Fiedler's theory
D、D. Herzberg's two-factor model
E、E. Elton Mayo's stages of the Hawthorne experiment
F、F. Representations of autocratic and democratic leadership
G、G. Douglas McGregor's theory
62、(多选题) The basis of which theory is the nature of personality and how autocratic and democratic leadership styles are expressed?(选3)
A、A. The "X" and "Y" theory
B、B. "X theory"
C、C. "theory Y"
D、D. Likert's leadership styles
E、E. Maslow's theory
F、F. Fiedler's theory
G、G. Vroom's concept
63、(多选题) The situational approach to effective leadership reflects the theories of:(选3)
A、A. Blake and Mouton
B、B. Fiedler
C、C. behavioral approach
D、D. Hersey and Blanchard
E、E. Likert
F、F. Mitchell and House
G、G. McGregor
64、(多选题) Situational models that have helped to understand the complexities of the leadership process include the theories of:(选3)
A、A. Behaviorism
B、B. Likert
C、C. Blake and Mouton
D、D. Mitchell and House
E、E. great men
F、F. Hersey and Blanchard
G、G. Fiedler
65、(多选题) Which theory's approach to the study of leadership has focused on leadership behavior?(选3)
A、A. Hersey and Blanchard
B、B. Vroom-Yeatton
C、C. Fiedler
D、D. Mitchell and House
E、E. Blake and Mouton
F、F. Likert
G、G. McGregor
66、(多选题) Analyze and classify leadership styles help theory:(选3)
A、A. Hersey and Blanchard
B、B. Mitchell and House
C、C. Fiedler
D、D. Blake and Mouton
E、E. Likert
F、F. Vroom-Yeatton
G、G. McGregor
67、(多选题) Behavioral scientists applied the following approaches to identify significant leadership factors:(选3)
A、A. psychological approach
B、B. process approach
C、C. Personality approach
D、D. systems approach
E、E. democratic approach
F、F. situational approach
G、G. behavioral approach
68、(多选题) Name the three major approaches to understanding the essence of leadership:(选3)
A、A. behavioral approach
B、B. situational approach
C、C. personality approach
D、D. psychological approach
E、E. process approach
F、F. systems approach
G、G. adaptive approach
69、(多选题) The strengths of influence by persuasion are:(选3)
A、A. The person being influenced performs the task to the best of his or her ability
B、B. Does not require the expenditure of limited resources
C、C. The person being influenced performs the task to the minimum
D、D. Slow impact and uncertainty
E、E. Does not require power
F、F. Job performance of the person being influenced needs to be verified
G、G. Takes a lot of time
70、(多选题) Weaknesses of influence by persuasion:(选3)
A、A. Requires power
B、B. Has multiple effects
C、C. Needs a listener
D、D. The job performance of the person being influenced needs to be checked
E、E. Slow impact and uncertainty
F、F. A lot of time will be required
G、G. Requires the expenditure of limited resources
71、(多选题) Weaknesses of the method of influence through fear(选3)
A、A. It is impossible to maintain effective control at a moderate cost
B、B. Insufficient use of information technology
C、C. Employees are not satisfied with their jobs
D、D. Contributes to poor quality results
E、E. Lack of changes in the policy, strategy of the enterprise
F、F. Lack of trust and too high cost of coercive power
G、G. Fear does not allow needs to be met
72、(多选题) Authors of situational leadership theories(选3)
A、A. A. Maslow
B、B. A. Fayol
C、C. F.Taylor
D、D. F. Fidler, T. Mitchell, R. House
E、E. F. Gilbert, L. Gilbert
F、F. P. Hersey, C. Blanchard
G、G. В. Vroom, P. Yetton
73、(多选题) The disadvantages of influencing through tradition include(选3)
A、A. Lack of a close connection between rewards and the fulfillment of one's own needs
B、B. Failure to maintain effective control
C、C. Use of power based on coercion
D、D. Inadequate use of information technology
E、E. Insufficient utilization of the potential of human resources
F、F. Conservative leadership style
G、G. Lack of changes in the policy, strategy of the enterprise
74、(多选题) The disadvantages of positive reinforcement include.(选3)
A、A. Difficulty in determining the reward required
B、B. Regulated by firm policy
C、C. Limited resources
D、D. Unable to maintain effective control
E、E. Costs are too high
F、F. The subordinate's sense of expectation to receive proper reinforcement increases
G、G. The supervisor has an increased sense of obligation to give proper reinforcement
75、(多选题) Influence through reasonable belief, charisma, tradition, fear, positive reinforcement are not tools:(选3)
A、A. Legitimate authority
B、B. Power based on coercion
C、C. Power based on incentives
D、D. Formal power
E、E. benchmark power
F、F. Motivation-based power
G、G. expert power
76、(多选题) Influence through tradition, charisma, and fear are tools of:
A、A. Legitimate power
B、B. Power based on motivation
C、C. formal authority
D、D. power based on incentives
E、E. power based on coercion
F、F. The power of example
G、G. Legal authority
77、(多选题) Influence through tradition, fear, and positive reinforcement are tools of:(选3)
A、A. Reward-based power
B、B. Power based on incentives
C、C. benchmark power
D、D. Legitimate power
E、E. Motivation-based power
F、F. formal authority
G、G. power based on coercion
78、(多选题) The positions of supervisor and executive can be combined into a single position or can be changed to favor one of them when used:(选3)
A、A. Employee participation in management
B、B. Power based on rewards
C、C. Power based on coercion
D、D. Power based on motivation
E、E. expert power
F、F. Traditional power
G、G. Formal authority
79、(多选题) The major forms of power according to French and Raven's classification do not include:
A、A. power based on motivation
B、B. Power based on incentives
C、C. expert power
D、D. formal power
E、E. power based on coercion
F、F. legitimate authority
G、G. benchmark power
80、(多选题) The major forms of power according to French and Raven's classification include:(选3)
A、A. incentive-based power
B、B. Power based on reward
C、C. expert power
D、D. power based on coercion
E、E. legal authority
F、F. Power based on involvement in governance
G、G. power based on motivation
81、(多选题) The following roles support and energize the life and activities of the group:(选3)
A、A. Ensuring participation
B、B. Providing information
C、C. Providing opinions
D、D. Searching for information
E、E. Coordinating
F、F. Encouragement
G、G. Expressing the feelings of the group
82、(多选题) The founders of the theory of leadership qualities or "great men"(选3)
A、A. Р. Mann
B、B. F. Taylor
C、C. A. Maslow
D、D. О. Thiede
E、E. R. Stogdill
F、F. F. Gilbert
G、G. A.Fayol
83、(多选题) Authors of behavioral leadership theories(选3)
A、A. D. Mouton
B、B. D. McGregor, K. Levin, R.
C、C. F. Taylor, G. Ford
D、D. A. Maslow
E、E. Leikert, P. Blake
F、F. M. Weber
G、G. F.Fayol
84、(多选题) Traditional theories of leadership are:(选3)
A、A. X and Y theory
B、B. content theories
C、C. Behavioral theories of leadership
D、D. A. Maslow's theory
E、E. Situational theories of leadership
F、F. Leadership traits or "great people" theory
G、G. Process theories
85、(多选题) The main conclusion of the Hawthorne experiments was:(选3)
A、A. The efficiency of the manufacturing process is related to the introduction of new technologies
B、B. work in the organization is an automatic process, under which only capital investment is required
C、C. Work in an organization depends mainly on the social climate
D、D. work in an organization depends on physical conditions
E、E.Working in an organization depends mainly on the psychological climate
F、F. the main reason for the change in labor productivity was the restructuring of social relations
G、G. the efficiency of the production process depends on managerial innovations
86、(多选题) Which of the statements on group behavior is incorrect?(选3)
A、A. the greater the age difference, the greater the group cohesion
B、B. Group consensus is a major advantage of working in a group.
C、C. a manager should take into account the existence of informal groups in his or her work
D、D. the effectiveness of group work depends on the balance of roles
E、E. A manager should not consider the existence of informal groups in his or her work
F、F. the greater the age difference, the lower the group cohesion
G、G. The effectiveness of group work depends on the cohesion of the group
87、(多选题) Which of the statements on group behavior is true?(选3)
A、A. the greater the age difference, the lower the group cohesion
B、B. Group performance is independent of the group members' commitment to the group
C、C. The greater the age difference, the greater the group cohesion
D、D. Group performance depends on role balance
E、E. Group effectiveness does not depend on group cohesion
F、F. A leader must take into account the existence of informal groups in his or her work
G、G. A manager should not take into account the existence of informal groups in his or her work.
88、(多选题) Select a set of factors that represent the Homans model:(选3)
A、A. Tactics
B、B. activities
C、C. Objectives
D、D. Interactions
E、E. Group
F、F. Emotions
G、G. Strategy
89、(多选题) A manager is(选3)
A、A. A person who influences others through the power given to him or her in such a way as to ensure that the tasks of the organization are accomplished in order to achieve its goals
B、B. A person who utilizes and relies on the job basis of power and the sources that feed it
C、C. A person who influences the behavior of other group members without using coercive forms of power.
D、D. entrepreneur
E、E. leader
F、F. leader of an informal group
G、G. A person who directs the work of others and is person
90、(多选题) The major types of formal groups include:(选3)
A、A. manufacturing groups
B、B. Committees
C、C. planning group
D、D. Entrepreneurs
E、E. management groups
F、F. joint stock company
G、G. Partnership
91、(多选题) Which of the following key words best characterizes the similarities between informal and formal groups:(选3)
A、A. power
B、B. Design
C、C. Spontaneity
D、D. Hierarchy
E、E. Norm
F、F. Constancy
G、G. Production
92、(多选题) A leader is
A、A. A person who can effectively combine all possible and available bases and sources of power to influence people
B、B. A person who inspires people and instills enthusiasm in workers
C、C. A person who directs the work of others and takes personal responsibility for its results
D、D. A person who influences the behavior of other group members without using coercive forms of power.
E、E. department director
F、F. A person who influences others through the power given to him or her
93、(多选题) What is the difference between leadership and management(选3)
A、A. Stimulates new vision, creativity, and change
B、B. is a social phenomenon because the leader is called upon to regulate formal relationships
C、C. Effectively combines all possible and available bases and sources of power to influence people
D、D. formal power
E、E. Influences the behavior of other group members without using coercive forms of power
94、(多选题) What is the difference between management and leadership?(选3)
A、A. Inspires people and instills enthusiasm in employees
B、B. Is needed to help the company meet current obligations
C、C. Establishing informal communication channels to accomplish goals
D、D. Aims to maintain stability and order and to solve problems within existing organizational structures and patterns
E、E. Influences the behavior of other group members without using coercive forms of power
F、F. cares about where you are
95、(多选题) The main characteristics of informal organizations include:(选3)
A、A. informal leaders
B、B. Motivation
C、C. social control
D、D. resistance to change
E、E. Efficiency
F、F. Cohesion
96、(多选题) Leadership can be defined as.(选3)
A、A. An individual's ability to influence others to achieve organizational goals
B、B. Close communication and sympathy
C、C. The ability to effectively combine all possible and available bases and sources of power to influence people
D、D. A psychological phenomenon, as the leader exercises regulation of interpersonal relationships (informal) in a group
E、E. need for help, protection
F、F. sense of belonging, communication
97、(多选题) Reasons why people join informal organizations:(选3)
A、A. need for help, protection
B、B. satisfaction of the need for power
C、C. prestige of position
D、D. Fulfilling the goals of the organization
E、E. sense of belonging, communication
F、F. close communication and sympathy
98、(多选题) Analyzing the external environment answers the following questions(选3)
A、A. What are the main economic indicators that characterize the industry
B、B. How strong is the competitive position of the company
C、C. What is causing the change in the competitive force structure of the industry
D、D. What competitive forces are at work in the industry and the extent of their influence
E、E. How effective the current strategy is
F、F. What are the company's strengths and weaknesses, what are its opportunities and what are its threats.
99、(多选题) Analyzing the internal environment answers the following questions(选3)
A、A. What are the company's strengths and weaknesses, what are its opportunities, and what are threats to it
B、B. How effective is the current strategy in place
C、C. How strong is the company's competitive position
D、D. What is causing changes in the competitive force structure of the industry and what impact these factors will have in the future
E、E. What are the main economic indicators that characterize the industry
F、F. Which companies have the strongest/weakest competitive position
100、(多选题) Competitive strategies(选3)
A、A. Low cost leadership strategies
B、B. Focusing
C、C. business strategy
D、D. Differentiation strategies
E、E. growth strategy
F、F. current strategy
101、(多选题) The foundation of the content theory of motivation is....(选3)
A、A. Porter-Lawler model
B、B. The need for power
C、C. Need for success
D、D. Need
E、E. Expectancy theory
F、F. Equity theory
102、(多选题) Motivation is:(多选)
A、A. A set of techniques and tools that utilizes to direct the internal driving forces of performers toward the achievement of established goals
B、B. A person's internal representations of value
C、C. A position that evades a worker from taking purposeful action
D、D. A method of inducing people to labor
E、E. The process of inducing oneself and others to work toward personal organizational goals
F、F. A system of promotions
103、(多选题) Reasons for people to join informal organizations(选3)
A、A. Fulfilling the goals of the organization
B、B. Sense of belonging, mutual help
C、C. following instructions
D、D. Mutual protection, sympathy
E、E. By order of management
F、F. Close communication and interest
104、(多选题) The control system in an organization is.(选3)
A、A. functional
B、B. final
C、C. strategic
D、D. operational
E、E. Preliminary
F、F. ongoing
105、(多选题) BCG Matrix(选3)
A、A. Compares the positions of the business units of a diversified company based on, industry growth rate and relative market share
B、B. Anticipating, aligning, organizing, accounting
C、C. Planning, coordinating, harmonizing, aligning, controlling
D、D. Is used to analyze the portfolio of a diversified corporation
E、E. Directing, anticipating, anticipating, coordinating, coordinating, incentivizing, controlling
F、F. consists of 4 squares
106、(多选题) The most difficult and costly stage of control is the stage of(选3)
A、A. Developing standards
B、B. Modifying the results
C、C. Comparing actual results with standards
D、D. Conducting feedback
E、E. Establishing the magnitude of deviations
F、F. Analyzing the company's financial resources
107、(多选题) Identify a set of secondary needs(选3)
A、A. Fear, food, companionship
B、B. Security needs
C、C. Social needs
D、D. Eating, sleeping, fear
E、E. Need for self-actualization
F、F. Need for esteem
108、(多选题) Internal rewards are.(选3)
A、A. A sense of accomplishment of results
B、B. A sense of self-esteem
C、C. Friendship and communication
D、D. Salary, Praise and recognition, and symbols of job status
E、E. Extra vacation, company car, insurance
109、(多选题) Three types of matrices are used to analyze the performance of a diversified company(选2)
A、A. matrix structure
B、B. A matrix created by the GeneralElectric company
C、C. payment matrix
D、D. Hofer/A.D.Little industry life cycle matrix.
E、E. matrix developed by Boston Consulting Group
110、(多选题) Diversification strategies(选3)
A、A. Differentiation strategy
B、B. Strategies of diversification into related industries
C、C. Strategies for diversification into unrelated industries
D、D. growth strategy
E、E. Multinational diversification strategies
111、(多选题) The theory of justice states that people subjectively ....
A、A. A job that allows them to think for themselves
B、B. A job that forces them to develop their abilities
C、C. Determine the ratio of effort expended to results obtained
D、D. Determine the ratio of the rewards they receive to the effort they expend
E、E. Relate the rewards they receive to the level of rewards other people receive for similar work
112、(多选题) The theory of justice states that people subjectively ....(选3)
A、A. A job that allows them to think for themselves
B、B. A job that forces them to develop their abilities
C、C. Determine the ratio of effort expended to results obtained
D、D. Determine the ratio of the rewards they receive to the effort they expend
E、E. Relate the rewards they receive to the level of rewards other people receive for similar work
113、(多选题) The main disadvantage of the linear-functional structure is the following(选3)
A、A. The emergence of excessive centralization tendencies
B、B. Reduced need for generalists
C、C. Difficulty in acquiring the skills needed for the new program
D、D. Lengthy decision-making process
E、E. Excessive interest in realizing the goals and objectives of "their" departments
114、(多选题) Organization as a function of management is
A、A. A. a self-monitoring process
B、B. the process of creating the structure of an enterprise
C、C. The placement and use of organizational resources
D、D. The set of relationships, rights, responsibilities, goals, roles, and activities that take place in the process of working together
E、E. staff incentives
115、(多选题) The following are the major steps in the control process(选3)
A、A. Setting standards
B、B. Generating feedback
C、C. Ensuring that the organization achieves its goals
D、D. Comparing actual results with them
E、E. Carrying out necessary corrective actions
116、(多选题) The control function allows for the realization of(选3)
A、A. Change the order in which decisions are made
B、B. Develop the company's strategy
C、C. Set realistic company goals
D、D. Adjust the planning process
E、E. Generate feedback
117、(多选题) How many variables does the Porter-Lawler model contain?(选3)
A、A. Responsibility
B、B. Satisfaction
C、C. Appreciation of the employee's role
D、D. Value of the reward
E、E. Degree of control
118、(多选题) F. Herzberg's hygiene factors are.(选3)
A、A. Responsibility
B、B. Administrative policies of the company
C、C. Working conditions
D、D. Degree of supervision
E、E. Promotion
119、(多选题) McClelland's theory is based on the following needs(选3)
A、A. Power
B、B. Social needs
C、C. Involvement
D、D. Physiological needs
E、E. Success
120、(多选题) The factors of an organization's internal environment include(选3)
A、A. Technology and people
B、B. Suppliers
C、C. Goals
D、D. Competitors
E、E. Structures
121、(多选题) To be effective, control must be(选3)
A、A. Simple
B、B. Independent
C、C. Flexible
D、D. Economical
E、E. Unconstrained
122、(多选题) needs in McClelland's theory of motivation(选3)
A、A. Need for success
B、B. Need for power
C、C. Primary needs
D、D. Need for belonging
E、E. Secondary needs
123、(多选题) Precontrol task
A、A. Controls that are performed before work actually begins
B、B. Control of the progress of the plan
C、C. Control of each individual operation
D、D. Control of the results of plan execution
E、E. Control is carried out directly in the process of work
F、F. Control is based on the measurement of actual results after a job has been performed
G、G. Control of readiness to perform planned tasks
124、(多选题) Foundational strategies are:
A、A. Economic conditions
B、B. Economizing strategy
C、C. Low cost leadership strategies
D、D. Growth strategy, stabilization strategy
E、E. Innovation strategies
F、F. Differentiation strategy
G、G. Competitive strategies
125、(多选题) Content theories
A、A. Abraham Maslow's theory of needs
B、B. Porter-Lawler model
C、C. F. Gilbert
D、D. Y. Taylor
E、E. Friederick Herzberg's theory
F、F. Р. House
G、G. Elton Mayo
126、(多选题) Which of the following definitions of motivation is correct?
A、A. Rewarding an employee for good performance
B、B. Creating a normal environment to accomplish a task
C、C. Involving the worker in the affairs of the organization
D、D. It is the process of selecting the goals of the organization
E、E. The process of encouraging someone to engage in activities to achieve the goals of the organization.
F、F. The process of inducing oneself and others to engage in activities to achieve personal and organizational goals
G、G. Fostering a sense of belonging
127、(多选题) Which of the theories of motivation belongs to process (procedural) theories
A、A. McClemand's theory
B、B. Porter-Lawler model
C、C. Tangibility
D、D. Herzberg's theory
E、E. Equity theory
F、F. Complexity
G、G. Pyramid of needs
128、(多选题) Which motivational model was developed by A. Maslow?
A、A. The life cycle concept
B、B. The concept of "situational analysis"
C、C. The "X"/"Y" two-factor model
D、D. 5 S
E、E. System model
F、F. The pyramid of needs
G、G. Hierarchy of needs
129、(多选题) Intrinsic rewards
A、A. Increase in wages
B、B. Promotion
C、C. A company car
D、D. Significance of the job
E、E. Additional vacation time
F、F. A sense of self-expression
G、G. Symbols of service status
130、(多选题) Strategic management is
A、A. The motive is creative (Search for the new)
B、B. The motive is professional
C、C. A set of decisions and actions to formulate and implement a strategy
D、D. Ensure that the company is in the best competitive position in the external environment and that it achieves its objectives
E、E. Motive as a labor
F、F. Labor motive (earnings orientation)
G、G. Motive of willingness to work for a common cause
131、(多选题) Name the levels of need fulfillment?
A、A. The level of luxury
B、B. Acquired
C、C. Minimal
D、D. Material
E、E. Intangible
F、F. Congenital
G、G. Explicit and implicit
132、(多选题) A well-founded, properly articulated mission statement
A、A. Gives power
B、B. Reduces the risk of shortsighted management and unjustified decisions
C、C. determines the status of employees
D、D. lead to mergers
E、E. Will lead to effective control
F、F. Helps middle managers articulate the department's objectives, goals, and aspirations
G、G. helps to train staff
133、(多选题) The mission of an organization is.
A、A. motivation
B、B. Delegating additional rights and authority to subordinates.
C、C. Demonstrating the validity of the company's actions to stakeholders (investors, customers, and suppliers)
D、D. Encourage and develop subordinates' creativity.
E、E. Information about what the organization is and what, in fact, it exists for.
F、F. Allocating subordinates to more meaningful work.
G、G. promotion in the organization.
134、(多选题) Organizational structures are used in the formation of
A、A. The principle of unity of command and personal responsibility.
B、B. The principle of marginal profitability
C、C. The principle of balancing risks.
D、D. The principle of adaptability to market needs.
E、E. Principles of solvency
F、F. The principle of establishing precise boundaries between line and functional management.
G、G. The principle of return on investment
135、(多选题) A network structure involves
A、A. Rigor and inevitability of punishment.
B、B. Clearly written job descriptions.
C、C. That, the company gets to focus its efforts on what it does best and outsource the rest of the functions to other firms.
D、D. Prior training on every job.
E、E.compliance with rules and regulations.
F、F. proper choice of motivation method
G、G. outsourcing most of the company's major functions to independent firms
136、(多选题) What comes out in the third step of the control process?(选3)
A、A. Measurement of results.
B、B. Revising standards
C、C. Comparing actual results to standards.
D、D. Setting standards
E、E. Developing performance measures.
F、F. Dealing with deviations
G、G. Selecting a unit of measurement.
137、(多选题) What comes out in the second step of the control process?(选3)
A、A. Establishing performance measures.
B、B. Correcting the deviation.
C、C. The magnitude of deviation and the principle of elimination.
D、D. Compares the actual accomplished to the planned.
E、E. Setting standards.
F、F. Revise standards.
G、G. Comparing actual results to the standards.
138、(多选题) What comes out in the first step of the control process?(选3)
A、A. The principle of elimination
B、B. Comparison of actual results with standards.
C、C. Selection of the unit of measurement.
D、D. Measuring the results.
E、E. Developing performance measures.
F、F. Establishing the magnitude of deviations
G、G. Setting standards.
139、(多选题) In order to be effective control must be?(选3)
A、A. Economical.
B、B. Continuously effective
C、C. Flexible
D、D. Comprehensive
E、E. Simple
F、F. timely
G、G. Independent
140、(多选题) A team structure involves -
A、A. flexible structure
B、B. all or a significant portion of the organization's personnel work together on a regular basis
C、C. that specialists from different fields work in a team: marketing, financiers, scientists, and engineers
D、D. complex structure
E、E. matrix structure
F、F. divisional structure
G、G. that the entire organization is made up of horizontally arranged teams
141、(多选题) The control process consists of which steps.
A、A. Setting standards.
B、B. Control effectiveness
C、C. Defining market boundaries
D、D. Effect of influencing people
E、E. Change of structure
F、F. change in objectives
G、G. Comparing actual results to a standard
142、(多选题) Prior control can be exercised over resources by....
A、A. complex
B、B. permanent
C、C. natural
D、D. Material
E、E. temporal
F、F. temporary
G、G. Financial
143、(多选题) The purpose of control is to.
A、A. To collect statistical information
B、B. Providing management with information to adjust the plan.
C、C. Providing management with information to keep the organization and employees from losing money.
D、D. The organization.
E、E. Checking that the plan is being followed
F、F. Reinforcing the dependence of subordinates
G、G. Checking accounting
144、(多选题) Final control functions include:
A、A. The primary mechanism of preliminary control is the implementation of rules, procedures, and policies .
B、B. Control allows for the elimination of deviations from intended plans and instructions.
C、C. Control is exercised in three areas in relation to human, material and financial resources.
D、D. Provides management with information needed for future planning.
E、E. In the control process, it is possible to detect and anticipate deviations from standards at important t
F、F. The budget is a control mechanism
G、G. Comparison of actual results obtained and required results.
145、(多选题) The control system in an organization consists of
A、A. Ongoing
B、B. material
C、C. Financial
D、D. Corrective
E、E. Preliminary
F、F. Closed-loop
G、G. Human
146、(多选题) The founders of the content theory of motivation are.
A、A. Parter-Lawler
B、B. Ф. Taylor
C、C. А. Foyol
D、D. P. Follett
E、E. А. Maslow
F、F. А. Urwick
G、G. Д. Mc- Clelland
147、(多选题) Which refers to motivators according to Herzberg(选2)
A、A. Interesting work
B、B. Opportunities for growth.
C、C. Promotion
D、D. Work that requires creativity.
E、E. Working conditions
F、F. Salary
G、G. Degree of control
148、(多选题) What are the hygiene factors according to Herzberg.(选2)
A、A. Administrative policies of companies
B、B. Recognition of the merit of words
C、C. Working conditions
D、D. Opportunities for growth
E、E. Responsibility
F、F. Promotion
G、G. Achievements
149、(多选题) Which of the following theories of motivation is not a content theory:(选2)
A、A. The need for success and belongingness
B、B. McClelland's theory
C、C. Need for power
D、D. Expectancy theory
E、E. Abraham Maslow's theory
F、F. Equity theory
G、G. Frederick Herzberg's theory
150、(多选题) Performing work under compulsion or through incentives is:(选2)
A、A. Motivation by results
B、B. Working conditions and tasks.
C、C. Intrinsic motivation
D、D. A sense of self-esteem.
E、E. Praise and recognition
F、F. Extrinsic motivation
G、G. Status motivation
151、(多选题) What is categorized as intrinsic reward ?(选3)
A、A. A sense of self-esteem.
B、B. Symbols of job status.
C、C. Significance of the job
D、D. The job itself
E、E. The extra vacation time
F、F. Promotion
G、G. Promotion
H、H. Recognition by the environment
152、(多选题) What are the major procedural theories of motivation.(选3)
A、A. Porter - Lawler model.
B、B. Affiliation and belongingness.
C、C. D. Mc - Clelland's theory.
D、D. Equity theory
E、E. Hygiene factors and motivators.
F、F. Herzberg's theory
G、G. A. Maslow's theory
H、H. Expectancy theory
153、(多选题) Which refers to extrinsic rewards.(选3)
A、A. Wage increases
B、B. Symbols of official status
C、C. Appropriate working conditions and tasks.
D、D. Friendships and communication arising in the course of work.
E、E. Promotion
F、F. The significance of the job.
G、G. A sense of accomplishment
H、H. A sense of self-esteem.
154、(多选题) Intrinsic rewards include which of the following?
A、A. Promotion
B、B. Symbols of service status
C、C. Praise and recognition and fringe benefits.
D、D. The fringe benefits of praise and recognition.
E、E. Increases in salary.
F、F. The significance of the work
G、G. A sense of accomplishment
155、(多选题) Which of the following is included in the procedural theories of motivation.
A、A. The need for belonging
B、B. The need for security
C、C. Need for power
D、D. Content theories of motivation
E、E. Expectancy theory
F、F. Need for success
G、G. Equity theory
156、(多选题) What is categorized as a secondary need:
A、A. The need for self-actualization
B、B. The need for shelter
C、C. Needs for recreation
D、D. Needs for food
E、E. Need for esteem
F、F. Need for security
G、G. Need for security
157、(多选题) Motivation is a function of....
A、A. Of a complex set of constantly changing needs.
B、B. Specific.
C、C. A paired function
D、D. Universal.
E、E. Creating an internal incentive to act.
F、F. Basic, independent
158、(多选题) A matrix structure represents
A、A. A centralized structure
B、B. A lattice organization built on the principle of double subordination of performers
C、C. Conglomerative structure
D、D. Program - goal-oriented structure.
E、E. Different departments come together to produce a single product
F、F. A temporary task force that is given the necessary authority to organize the work of a particular program
159、(多选题) What characterizes the organizational structure of management?
A、A. The links between the links
B、B. Types of responsibility
C、C. Types of leadership
D、D. Recommending authority
E、E. Leadership style
F、F. Levels of management
160、(多选题) Divisional departmentalization occurs:
A、A. A product line-oriented structure
B、B. A complex structure;
C、C. A geographic region-oriented structure
D、D. Matrix structure
E、E. Consumer-oriented structure;
F、F. flexible structure
161、(多选题) Which of the following are considered elements of an organization's internal environment ?
A、A. Personnel
B、B. Consumers
C、C. Competitors
D、D. Structure
E、E. Personnel functions
F、F. Capital
162、(多选题) Which components are included in an organization's direct impact environment?
A、A. Socio-cultural factors.
B、B. Suppliers
C、C. Economic conditions
D、D. Political factors
E、E. Ownership factors.
F、F. Consumers
163、(多选题) What is meant by a group of people whose activities are consciously coordinated to achieve common goals:
A、A. An organization.
B、B. Forecasting.
C、C. Planning
D、D. Controlling
E、E. Realizing the intended goal .
F、F. Motivation.
164、(多选题) Which collectives are called formal collectives?
A、A. Established on the basis of a need for protection.
B、B. Created by leadership
C、C. Formed spontaneously
D、D. Created on the basis of mutual assistance
E、E. Created on the basis of sympathy of workers
F、F. Established to accomplish specific tasks and goals
165、(多选题) The need for divisional structures
A、A. By reducing the cost of management.
B、B. Facilitating the coordination of workers' activities.
C、C. Reducing labor productivity
D、D. Occurs when the main criterion for combining workers into departments is output of the product
E、E. An increase in management costs.
F、F. Is caused by the growth of large firms, expansion of product lines, and globalization
166、(多选题) What are the types of division of labor in an organization.
A、A. A complex division of labor.
B、B. Network and matrix
C、C. Horizontal division of labor.
D、D. Simple division of labor.
E、E. Vertical division of labor.
F、F. By levels of management and linkages;
167、(多选题) The internal environment of an organization includes;
A、A. Goals, objectives, structure, political factors, and people
B、B. Goals, structure, objectives, suppliers, and people.
C、C. Structure, goals, objectives, tasks, labor unions, and people.
D、D. Goals, structure, objectives, competitors, and people;
E、E. Goals, structure, objectives; technology and people;
F、F. People, structure, goals, objectives, technology, and tasks;
168、(多选题) Functional Structure
A、A. Organizational culture and resources;
B、B. People, equipment, and other resources performing a common function are combined into one department
C、C. The subjects, objects, and relationships of management.
D、D. Internal and external environments;
E、E. Principles, norms of behavior.
F、F. is the result of dividing management into elements, each of which performs a specific function.
169、(多选题) What comprises the indirect influence environment of an "organization".
A、A. Capital;
B、B. International events, political factors;
C、C. Government agencies.
D、D. Technology, economic conditions;
E、E. Competitors.
F、F. Materials;
170、(多选题) In practice, there are the following approaches to developing the structure of an organization
A、A. Strategic, tactical
B、B. primary, secondary
C、C. Matrix-based, team-based, network-based
D、D. simple, complex
E、E. Vertical functional, divisionalized
F、F. formal , informal
171、(多选题) The major resources used by an organization are:
A、A. People, capital, division of labor, and technology.
B、B. Organization, materials, technology, people, and information.
C、C. Capital, division of labor, management, and specialization.
D、D. People, capital, material, management, information;
E、E. People, capital, material, technology, and specialization.
F、F. Information, people, technology, material, technology, and organization.
172、(多选题) What is an organization;
A、A. A group of people working together for hire.
B、B. A group of people who work together at their own risk;
C、C. A group of people whose activities are consciously coordinated to accomplish goals.
D、D. A group of people who own the means of production.
E、E. A group of people working together under a contract;
F、F. The existence of at least one goal common to all members of a given group.
173、(多选题) Departmentalization is.
A、A. Determining the varieties of task realization
B、B. Analyzing the information base
C、C. Analyzing the results of forecasting
D、D. Establishing permanent and temporary relationships between all divisions of the enterprise
E、E. Grouping positions into departments and establishing the overall structure of the organization
F、F. Developing a forecast of the development of the facility
174、(多选题) Delegation:
A、A. Analyzing the results of forecasting
B、B. Analyzing the information base
C、C. Transferring responsibility by managers to personnel in positions lower in the hierarchy
D、D. Is the process of managers transferring authority and responsibility to employees
E、E. Developing a forecast of the development of the facility
F、F. Identification of active factors of the forecast background
175、(多选题) Which steps are included in the analysis scheme when using the peer review method:
A、A. Determining the characteristics of the object
B、B. Formation of a morphological model in the form of a matrix
C、C. Making a list of elements, properties, facts, etc.
D、D. Determining the varieties of task realization
E、E. Conducting a survey of experts
F、F. Forming expert groups
176、(多选题) Authority:
A、A. The right to allocate resources to achieve desired organizational outcomes
B、B. The formal legal right of a manager to make decisions, give orders
C、C. The selection of rational decisions
D、D. Discovering possible combinations
E、E. Working out the field of analysis
F、F. Making an inventory of elements, properties, facts, etc.
177、(多选题) The organizational structure of a company is
A、A. Identify the characteristics of the facility
B、B. Formation of a morphological model in the form of a matrix
C、C. Determining the varieties of task realization
D、D. Formal accountability relationships, lines of authority, number of hierarchy levels, and norm of manageability
E、E. The logical relationships of management levels and functional areas
F、F. Analyze whether the elements are compatible with each other in the resulting combination
178、(多选题) The following models will be distinguished according to their specific purpose:
A、A. mathematical
B、B. Optimization
C、C. Simulation
D、D. Applied
E、E. Balance sheet
F、F. Physical, analog
179、(多选题) Classification of decision making models:
A、A. 6 sigma model, kaizen
B、B. Game theory, decision tree
C、C. M. Porter's 5 forces model
D、D. Problem statement and goal setting
E、E. kanban, 5 S's
F、F. Simulation modeling, payment matrix
180、(多选题) The physical model is.
A、A. A discussion of the ideas identified
B、B. Generation of ideas
C、C. Represents what is being investigated by means of an enlarged or reduced description of an object or system
D、D. Developing a collective point of view
E、E. A reduced actual model of a plant, a reduced drawing
F、F. Evaluation of the ideas identified
181、(多选题) An analog model is:
A、A. Problem formulation
B、B. Options for solving the problem
C、C. Characterization of the actors
D、D. Chronology of events
E、E. A graph illustrating the relationship between output and costs, an organizational chart of the enterprise
F、F. an object under study with an analog that behaves like a real object
182、(多选题) Which activities are not part of the analysis scheme when using the factor analysis method:
A、A. Conduct meetings
B、B. Determining the influence coefficients of each of the selected factors
C、C. Promote innovation
D、D. Detailing or aggregating the factors
E、E. Ranking factors by importance
F、F. Identifying factors that influence the development of a situation
183、(多选题) Modeling Methods:
A、A. Association method
B、B. Inventory management models
C、C. Factor analysis
D、D. Functional cost analysis
E、E. Game theory models
F、F. Situational analysis method
184、(多选题) Programmed decisions are.
A、A. The process of exchanging information
B、B. The chain substitution method
C、C. Are related to fairly frequent situations in the organization's activities
D、D. external environment analysis
E、E. Combined methods
F、F. Deciding on ordering raw materials and components, scheduling daily operations
185、(多选题) Unprogrammed decisions are :
A、A. Factor analysis
B、B. A decision to invest in new production, develop a new product or service
C、C. The ability of an individual without resorting to logical deductions
D、D. the exchange of information
E、E. analyzing the external environment
F、F. relate to unique, uncertain, and unstructured situations
186、(多选题) Methods used in the alternative evaluation stage:
A、A. Association method
B、B. Methods of multi-criteria evaluation
C、C. Situational analysis method
D、D. Brainstorming method
E、E. Expert judgment methods
187、(多选题) Types of communication:
A、A. informal
B、B. tactical
C、C. interpersonal
D、D. Organizational
E、E. strategic
F、F. formal
188、(多选题) Methods used in the problem diagnosis stage:
A、A. Association method
B、B. Economic analysis
C、C. Factor analysis
D、D. Multi-criteria evaluation methods
E、E. Methods of expert judgment
189、(多选题) Which factors do not affect the organization of the decision development process
A、A. The degree to which the problem is structured
B、B. The organizational culture of the organization
C、C. horizontal division of labor
D、D. Training, counseling, and communication with employees
E、E. availability of information
190、(多选题) Key skills needed at the innovation level of decision making:
A、A. Providing control
B、B. Reasonable assessment of the situation
C、C. Strict adherence to procedure
D、D. Systemic development
E、E. Creative management
191、(多选题) Key skills needed at the adaptive level of decision making:
A、A. Identifying possible risk
B、B. Problem identification
C、C. Strict adherence to procedure
D、D. Reasonable assessment of the situation
E、E. Analyzing information
192、(多选题) Key skills needed at the selective level of decision making:
A、A. Setting goals
B、B. Planning activities
C、C. Reasonable assessment of the situation
D、D. Determining possible risk
E、E. Problem identification
193、(多选题) Key skills needed at the routine level of decision making:
A、A. Problem identification
B、B. Analyzing inforiation
C、C. Planning activities
D、D. Reasonable assessment of the situation
E、E. Ensuring control
194、(多选题) The effectiveness of management decisions is ensured when:
A、A. unity of objectives
B、B. abstraction from time constraints
C、C. limited information
D、D. high uncertainty in the external environment
E、E. Objectivity
195、(多选题) Factors affecting the quality of management decisions:
A、A. The establishment of organization-wide integrated goals
B、B. use of a rewards system
C、C. Quality of baseline information
D、D. use of integration mechanisms
E、E. timeliness of decisions
196、(多选题) Criteria for evaluating alternatives:
A、A. Availability of information of relative reliability
B、B. Reducing the rate of product obsolescence
C、C. skill level of employees
D、D. product quality
E、E. lead time
197、(多选题) The stages of the decision-making process:
A、A. Identifying and establishing constraints
B、B. Marketing
C、C. Evaluating alternatives and selecting the most effective ones
D、D. Changing the organizational structure
E、E. motivation
198、(多选题) The stages of the decision-making process include:
A、A. Formulation of constraints
B、B. Coordination
C、C. Diagnosis of the problem
D、D. Planning
E、E. Communication
199、(多选题) The "object of management" feature of management decision classification includes:
A、A. Standard
B、B. Marketing
C、C. Financial
D、D. Operational
E、E. Rational
200、(多选题) The "time frame" classification attribute of management decisions includes:
A、A. Standard
B、B. Current
C、C. Multivariate
D、D. Strategic
E、E. Intuitive
201、(多选题) The "nature of decision making" feature of managerial decision classification includes:
A、A. Standard
B、B. Intuitive
C、C. Short-term
D、D. Rational
E、E. Binary
202、(多选题) Special features of managerial decisions made in the management process:
A、A. Forms the controlling influence
B、B. Is based on the knowledge of objective laws
C、C. Accepted without structuring the problem
D、D. Based on personal sympathies
E、E. Based on any information
203、(多选题) Typical issues that need to be addressed when performing the function of the organization:
A、A. What should be done to raise staff productivity
B、B. Whether the structure of the organization should be changed
C、C. How to structure the work of the organization
D、D. How successful the organization has been in achieving its goals
E、E. What can be done to raise the level of job satisfaction
204、(多选题) Typical issues that need to be addressed when performing the motivation function:
A、A. How should performance results be measured
B、B. What should be done to raise staff productivity
C、C. What changes are occurring in the external environment and how they affect the organization
D、D. What are the needs of subordinates
E、E. How often should performance evaluations be given
205、(多选题) Typical issues that need to be addressed when performing the control function:
A、A. What is the purpose of the activity
B、B. What changes are occurring in the external environment and how they affect the organization
C、C. How performance should be measured
D、D. How often performance should be evaluated
E、E. What strategy should be chosen
206、(多选题) Typical issues that need to be addressed when performing the planning function:
A、A. How often should the results be evaluated
B、B. What strategy should be selected
C、C. What are the needs of subordinates
D、D. What is the purpose of the activity
E、E. How performance should be measured
207、(多选题) The necessary conditions for managerial decision making include :
A、A. Production
B、B. Marketing
C、C. Motivation
D、D. The presence of limiting factors
E、E. The presence of alternative decision options or the unambiguity of the decision
208、(多选题) The following elements are emphasized in the communication process:
A、A. A. system;
B、B. The recipient;
C、C. control.
D、D. the message;
E、E. product;
209、(多选题) The following elements are emphasized in the communication process
A、A. The sender;
B、B. The navigator;
C、C. search activity;
D、D. Product;
E、E. A channel, a means of transmitting information;
210、(多选题) What is not a barrier to effective information sharing?
A、A. The use of multiple channels of communication;
B、B. The security of information;
C、C. Specialization of participants;
D、D. The use of specialized languages.
E、E. Unification of standardization;
211、(多选题) Which does not apply to nonverbal communication?
A、A. A conversation over a cup of an hour;
B、B. A telephone conversation;
C、C. The tone of voice;
D、D. posture;
E、E. Distance proximity in communication;
212、(多选题) Which of the following activities is "noise"?
A、A. The written transmission of information;
B、B. The voicing of information;
C、C. The use of terms not understood by the recipient;
D、D. giving feedback.
E、E. The use of abbreviations;
213、(多选题) The major steps in the communication process include:
A、A. The structuring of information;
B、B. Intent;
C、C. familiarity;
D、D. Communication of information;
E、E. encoding of information;
214、(多选题) The basic elements of the communication process include:
A、A. Coding;
B、B. Business communication.
C、C. messaging;
D、D. decoding;
E、E. communication channel;
215、(多选题) Performance criteria for information in management include:
A、A. visibility;
B、B. Completeness of information;
C、C. documentability;
D、D. Accuracy(unambiguity);
E、E. fascination;
216、(多选题) Which definitions of information are correct:
A、A. Knowledge that can be freely exchanged;
B、B. A collection of messages;
C、C. knowledge directed to the external environment
D、D. Knowledge that is communicated, perceived, and evaluated as useful;
E、E. Reducing uncertainty about expected events;
217、(多选题) The availability of relevant information is :
A、A. a basic prerequisite for business development
B、B. a basic condition for making an effective management decision
C、C. the only condition for making an effective management decision
D、D. the only condition for market development
E、E. the main condition for making a choice
218、(多选题) The functions of a budget include:
A、A. Control of current operations
B、B. The planning function;
C、C. the forecasting function;
D、D. incentivizing managers to achieve goals
E、E. training of managers.
219、(多选题) A budget is:
A、A. The intra-company organization of the departments and services of an enterprise;
B、B. A forecast of development in monetary terms;
C、C. A plan of operations in monetary terms;
D、D. A quantitative expression of the plan;
E、E. An operational financial plan for a short-term period;
220、(多选题) The methods of budget planning are:
A、A. Boston Consulting Group matrix
B、B. SWOT analysis;
C、C. Factor analysis;
D、D. Porter's model;
E、E. normative method;
221、(多选题) Methods of planning the economic activity of an enterprise:
A、A. PEST analysis
B、B. SNW-analysis
C、C. Balance sheet analysis;
D、D. Budgetary;
E、E. Porter's model
222、(多选题) Do not refer to the basic principles of strategic planning:
A、A. Accuracy ;
B、B. Flexibility;
C、C. Decentralization;
D、D. Balance;
E、E. Comprehensiveness
223、 Which strategic analysis techniques use a matrix approach:
A、A. BCG matrix;
B、B. M. Porter's 5 forces model ;
C、C. 6 sigma model;
D、D. Resource model;
E、E. 5 S. model;
F、F. external environment analysis .
224、 Which methods are not among the methods of strategic analysis:
A、A. Analyzing the external environment;
B、B. SWOT analysis;
C、C. M. Porter's 5 forces model;
D、D. Balance sheet method ;
E、E. strategic group map
F、F. PEST analysis;
225、 The main objectives of strategic planning are:
A、A. Determining the need for resources;
B、B. selecting a competitive strategy;
C、C. Labor and wage planning;
D、D. Planning to improve economic efficiency;
E、E. Planning for production and sales of products;
F、F. timing planning;
226、 An organization's strategic planning procedure includes:
A、A. Evaluating and optimizing alternatives for achieving goals;
B、B. Analyzing situations and factors of the external environment;
C、C. Identifying overestimated performance compared to the past period;
D、D. Not using the results of the past period of the organization's activity to form future indicators;
E、E. optimizing the use of internal resources;
F、F. defining a planning horizon of 3-5 years
227、 Competitive strategies:
A、A. Business, functional;
B、B. Business, operational;
C、C. temporary, permanent;
D、D. basic, functional
E、E. Differentiation strategies, low cost leadership strategies,focusing ;
F、F. private, public;
228、 Long-term planning is characterized by the fact that:
A、A. The planning horizon is clearly defined;
B、B. The Delphi method is used.
C、C. SWOT analysis is used;
D、D. The planning horizon is not defined;
E、E. the choice is fundamentally important;
F、F. the planning starting point is the desired future state of the facility;
229、 Types of models used in managerial decision making:
A、A. complex, systemic
B、B. qualitative, quantitative
C、C. complex, simple
D、D. innovative, traditional
E、E. physical, analog, mathematical
F、F. formal, informal
230、 The strategic goal of an organization is.
A、A. The introduction of innovation;
B、B. Providing material resources;
C、C. staff development
D、D. Increasing market share;
E、E. Making a profit;
F、F. Achieving the firm's mission-driven performance parameters
231、 A plan is a system of targets for the development of an object that reflects:
A、A. Changes in the external environment of the object;
B、B. upcoming changes in demand
C、C. The stages and means of achieving the expected results.
D、D. trends in market development;
E、E. The growth of competitors.
F、F. changes in consumption;
232、 Approaches to decision making:
A、A. formal, informal
B、B. complex, simple
C、C. strategic, tactical
D、D. operational, tactical
E、E. current, strategic
F、F. Intuitive decisions, judgment-based decision, rational decisions
233、 Nobel laureate Herbert Simon divides all management decisions into two categories:
A、A. tactical, strategic
B、B. programmable and non-programmable
C、C. direct, indirect
D、D. simple, complex
E、E. rational, intuitive
F、F. operational, ongoing
234、 The major difference between long-range planning and strategic planning is:
A、A. Interpretation of results
B、B. levels of management
C、C. planning subjects
D、D. learning from past experience
E、E. planning objectives
F、F. Profitability
235、 The content of planning as a function of management involves :
A、A. The creation of realistic conditions for the achievement of objectives;
B、B. Determining the necessary functions and the composition of performers;
C、C. Determining the means of achieving the goals, timing and sequence of implementation.
D、D. Providing the organization with the necessary resources to achieve the goals;
E、E. Ensuring financial sustainability.
F、F. Determining the value of production capacity;
236、 Planning as a function of management :
A、A. Plans for the development of an organization for a period of one to five years;
B、B. The evaluation and management of resources.
C、C. Determining the firm's goals, performance, and the ways and resources needed to achieve the goals;
D、D. Developing a list of necessary actions;
E、E. Preparing a detailed plan of action;
F、F. The process of optimizing resources;
237、 Types of organizational communication:
A、A. Strategic, tactical
B、B. simple, complex
C、C. operational, ongoing
D、D. long-term, short-term
E、E. tactical, operational
F、F. vertical, horizontal, external, internal
238、 What is a quality management decision?
A、A. Provided with the means to carry it out.
B、B. Clearly articulated by the manager;
C、C. the decision has properties that ensure its successful implementation and obtaining economic, technical, organizational, environmental, etc. effect;
D、D. coordinated;
E、E. A decision that has brought profit;
239、 A decision made on the basis of a manager's common sense, knowledge and experience is ....
A、A. Impulsive;
B、B. A decision based on judgment;
C、C. intuitive;
D、D. Inert;
E、E. Risky.
F、F. rational;
240、 The object of a management decision is:
A、A. A process whose state must be changed in order to achieve its objectives;
B、B. A specific employee of the organization who performs certain labor functions;
C、C. The team that implements the change in the process;
D、D. The functional manager who makes the decisions;
E、E. The line manager who makes the decisions;
F、F. A product that is created as a result of change.
241、 A managerial decision is ....
A、A. Any action by a manager that is consistent with his or her job function;
B、B. A decision designed to maintain or change the state of a system or situation in order to achieve its objectives;
C、C. Is a theoretical solution to some problem;
D、D. A possible option for behavior or action in various situations;
E、E. A realization of the need to change something;
F、F. A very important decision involving a large amount of money.
242、 Sources of noise include:
A、A. modal gestures
B、B. written communication of information
C、C. feedback
D、D. attentive listening
E、E. differences in perception of information
F、F. written communication of information
243、 Which of the following refers to the basic elements of the information sharing process:
A、A. Confirmation /non-confirmation/ of an expected outcome;
B、B. germination /formation/ of an idea;
C、C. Coding;
D、D. "noise".
E、E. Symbols;
F、F. sender, message, channel;
244、 A SWOT analysis is:
A、A. A set of core values, beliefs, tacit agreements, and norms shared by all members of an organization
B、B. A number of factors to which an organization must respond
C、C. Activities designed to reinforce employees' belief in the company's values
D、D. An assessment of the firm's internal environment-its strength and weaknesses, and external opportunities and threats
E、E. Predictability;
F、F. Repeatability in front of the listener;
245、 Which type of information movement is more susceptible to distortion:
A、A. Between the external environment and the organization, top-down;
B、B. Within the organization, top-down;
C、C. Inter-level, within the organization;
D、D. Within the organization, bottom-up;
E、E. Formal.
F、F. Informal;
246、 What can interfere with effective communication?
A、A. Inappropriate choice of channels for transmitting information;
B、B. operating with facts
C、C. Involvement of life experience;
D、D. mixing types of communication.
;
E、E. Not the complexity of the message;
F、F. the versatility of the interlocutor's interests
247、 The basic functions of communication include:
A、A. Analyzing actions or events
B、B. arousing or changing the nature of emotional experiences.
C、C. Illustrating actions or events
D、D. Achievement of mutual understanding, clear understanding of the situation and subject of communication
E、E. Influencing the behavior of the interlocutor through an order
F、F. organization of interaction between people / coordination of actions, distribution of functions
248、 In today's world, organizations and managers face more or less significant crises. Under these circumstances, managers are required to apply the following skills:
A、A. The ability to remain calm
B、B. The ability to put business before people
C、C. The ability to hide the truth
D、D. The ability to give up old business
E、E. The ability to hide from view
F、F. The ability to not hold back one's own emotions
249、 One of the important modern management is to create a learning organization that values:
A、A. Traditional thinking
B、B. avoidance of mistakes
C、C. traditional thinking
D、D. Lack of knowledge sharing
E、E. Experimentation and willingness to take risks
F、F. avoidance of failure
250、 In light of the transformation of the organization in today's world, managers pay most attention to:
A、A. Stability
B、B. cost reduction
C、C. growth through acquisitions
D、D. Stability
E、E. Labor productivity
F、F. Change and innovation
251、 Features of nonprofit organizations are:
A、A. sources of financial resources are sales of goods and services
B、B. Managers do not focus on maximizing cost reduction
C、C. resources for customer service are not strictly limited
D、D. Managers are focused on making money for the company
E、E. Traditional assessments of practical performance are used
F、F. Managers' activities are aimed at performing social functions
252、 In nonprofit organizations, roles are emphasized:
A、A. Conductor
B、B. Entrepreneur
C、C. liaison
D、D. "firefighter"
E、E. spokesperson
F、F. Orator
253、 The complexity of the external environment is:
A、A. The number of factors to which an organization must respond
B、B. The rate at which changes in the organization's environment occur.
C、C. The development of strategy
D、D. The amount of information an organization has about a particular factor
E、E. presentation of a prize or award
F、F. A set of core values, beliefs, tacit agreements, and norms shared by all members of an organization.
254、 According to G. Mintzberg's definition, decision-making roles describe the following types of management activities:
A、A. Communicating information to other members of the organization
B、B. Training, counseling, and communicating with employees
C、C. Signing legal documents
D、D. Seeking and obtaining information
E、E. making decisions about the allocation of resources
F、F. Maintaining information relationships within and outside the organization
255、 As defined by G. Mintzberg, interpersonal roles describe the following types of managerial activities:
A、A. Resource allocation decisions
B、B. Training, counseling, and communications with employees
C、C. seeking and obtaining information
D、D. Communicating information to other members of the organization
E、E. Informing external entities
F、F. Initiating new projects
256、 According to G. Mintzberg's definition, information roles describe the following types of management activities:
A、A. Resource allocation decisions
B、B. initiation of new projects
C、C. Signing legal documents
D、D. Communicating information to other members of the organization
E、E. Training, counseling, and communicating with employees
F、F. Maintaining information relationships within and outside the organization
257、 According to selected studies conducted, it has been found that managers like:
A、A. doing the work for others
B、B. doing paperwork
C、C. Rather rely on myself
D、D. Leading other people
E、E. make a decision in the face of uncertainty
F、F. managing under time constraints
258、 Corporate culture is:
A、A. the general economic situation in the city
B、B. Individuals and organizations that purchase its goods and services
C、C. The movement of communication in a diagonal direction
D、D. Companies offering their goods to the same groups of consumers
E、E. The interrelationship of environmental factors
F、F. A set of basic values, beliefs, tacit agreements, and norms shared by all members of an organization.
259、 Lower-level managers are responsible for:
A、A. Controlling the external environment
B、B. Determining the goals of the organization
C、C. The activities of the organization's critical business units
D、D. the activities of the organization's departments
E、E. The implementation of policies and procedures adopted by senior management
F、F. The production of goods and services directly
260、 Middle managers are responsible for:
A、A. Determining the goals of the organization
B、B. the activities of the organization's departments
C、C. Motivating subordinates by focusing on accomplishing daily tasks
D、D. producing goods and services directly
E、E. controlling the external environment
F、F. following established rules and procedures
261、 Top managers are responsible for:
A、A. The activities of the organization's departments
B、B. the production of goods and services directly
C、C. activities of the organization's major business units
D、D. Implementation of established policies and procedures
E、E. Defining the organization's goals and developing strategy
F、F. Motivating subordinates by focusing on accomplishing daily tasks
262、 Top-level managers are:
A、A. service manager
B、B. product line manager
C、C. Foreman
D、D. sales manager
E、E. Accounting managers
F、F. chief executive officer, vice president of administration
263、 Skills and abilities needed by organizational and unit managers:
A、A. Conceptual, technical, working with personnel
B、B. psychological skills
C、C. math skills
D、D. athletic skills
E、E. technological skills
F、F. parenting skills
264、 Common characteristics of organizations include:
A、A. The inability to divide labor horizontally through the formation of divisions
B、B. diagonal division of labor
C、C. dependence on the external environment, division of labor
D、D. optionality of management
E、E. independence from the external environment
F、F. There is no transformation of resources
265、 Potential investors for a firm's growth and prosperity are:
A、A. raw material suppliers
B、B. Banks, shareholders
C、C. Non-profit organizations
D、D. competitors
E、E. Suppliers of component parts
F、F. charitable foundations
266、 One of the basic charecteristics of the external environment is:
A、A. uncertainty
B、B. immobility
C、C. uncomplicatedness
D、D. predictability
E、E. stability
F、F. certainty
267、 Political factors in an indirect influence environment include:
A、A. Regulation of taxes, money supply, and interest rate
B、B. Inflation
C、C. Paying bribes to obtain a favorable contract
D、D. Young workers are not comfortable with traditional relationships
E、E. Political stability, special interest group and lobbyists
F、F. The stereotype that women are risk averse and incompetent as leaders
268、 Examples of sociocultural influences on business practices:
A、A. Taxation of corporate income
B、B. Restricting property rights to foreigners
C、C. Special interest groups and lobbyists
D、D. consumer protection legislation
E、E. political stability
F、F. The stereotype that women are risk-averse and incompetent leaders
269、 The manager of an organization must consider the changing state of the economy as an indirect impact environment factor, for example, when forecasting inflation he:
A、A. Will lay off some employees
B、B. Negotiate with workers for wage increases
C、C. postpone plans to expand production
D、D. Will find it desirable to increase the stock of supplied inputs
E、E. Decide not to resort to borrowing
F、F. would find it desirable to reduce the stock of supplied resources
270、 Major technological innovations in recent years include:
A、A. The use of CNC machine tools
B、B. The use of conveyors
C、C. Use of mechanized tools
D、D. computer and nanotechnology
E、E. application of automatic machine tools
F、F. application of robots
271、 Technology, as an indirect environmental factor, contributes to:
A、A. Stability of society
B、B. a decrease in the skill level of workers
C、C. a decrease in the efficiency of manufacturing a product
D、D. stability of the organization
E、E. increasing the efficiency of making and selling the product
F、F. reducing the rate of product obsolescence
272、 One of the basic characteristics of the offsite environment is:
A、A. certainty
B、B. complexity
C、C. flexibility
D、D. stability
E、E. immutability
F、F. immobility
273、 Item work is performed by:
A、A. An accountant
B、B. Locksmith
C、C. shop manager
D、D. Foreman
E、E. Economist
F、F. factory director
274、 Work with people is performed by:
A、A. Locksmith
B、B. Turner
C、C. Accountant
D、D. IVC engineer
E、E. Economist
F、F. plant director
275、 Information work is performed by:
A、A. The foreman
B、B. Accountant
C、C. Turner
D、D. Foreman
E、E. Locksmith
F、F. shop supervisor
276、 The number of individuals that can be managed by one person depends on:
A、A. The level of employment of the population
B、B. the size of the population
C、C. the climate of the country
D、D. national composition
E、E. ability of the leader
F、F. location of the enterprise
277、 The author of the concept of hierarchy of needs is:
A、A. E. Mayo
B、B. G. Ford
C、C. S.Jobs
D、D. A.Maslow
E、E. F.Taylor
F、F. A.Fayol
278、 International business management involves the movement of goods across national borders. The goods that are moved include:
A、A. People
B、B. Capital
C、C. Finished components, semi-finished products
D、D. banking activities
E、E. Raw materials
F、F. legal activities
279、 International business management involves the movement of services across national borders. The types of services that are moved include:
A、A. People
B、B. Finished components
C、C. Raw materials
D、D. Capital
E、E. Banking activities, accounting activities
F、F. Products
280、 International business management involves the movement of resources across national borders. The resources that are moved include:
A、A. Raw materials, capital, and people
B、B. Semi-finished goods
C、C. banking activities
D、D. Products
E、E. legal activities
F、F. finished components
281、 The penetration of enterprises into international markets is facilitated by:
A、A. A reluctance to adapt their goods and services to the environment in which international enterprises operate
B、B. Producing their products only domestically
C、C. closed economy
D、D. Exporting
E、E. Unwillingness to adapt to international business practices
F、F. Unwillingness to benefit from favorable taxation and conditions for the use of labor and capital in other countries
282、 Political factors that adversely affect international business operations:
A、A. The establishment of tax incentives
B、B. Government actions aimed at attracting foreign investment
C、C. Expansion of property rights for foreigners
D、D. Social tensions, sudden regime change
E、E. Lack of special duties on imports
F、F. political stability
283、 М. Weber, along with the advantages of the organization where bureaucratic structure is adapted, pointed out the disadvantages:
A、A. managerial hierarchy
B、B. lack of initiative and indifference of workers, fulfillment of exactly only prescribed duties
C、C. formal selection of personnel
D、D. Uniformity of rules for all.
E、E. division of labor
284、 A. Fayol's 14 principles, name the ones that, in your opinion, have retained their importance to management theory to this day:
A、A. Centralization
B、B. Unity of command, division of labor
C、C. The principle of discipline of production
D、D. Compensation for labor should be fair
E、E. subordination of individual interests to the general interest
285、 The disadvantages of the scientific management school are:
A、A. Standardized methods of accomplishing work assignments are developed
B、B. The importance of selecting workers is demonstrated
C、C. Workers are supported by planning their work assignments
D、D. Differences between individuals are not recognized
E、E. The importance of worker training is demonstrated
286、 According to various studies conducted in the United States, the causes of unethical business practices are:
A、A. Lack of pressure from the organization on the rank and file workers
B、B. High ethical level in the country
C、C. Lack of proper rewarding of managers for ethical behavior
D、D. Exemplary behavior of executives
E、E. lack of a competitive environment
287、 Arguments against social responsibility include:
A、A. The availability of resources to help solve social problems
B、B. favorable long-term prospects for business
C、C. A moral obligation to behave in a socially responsible manner
D、D. A lack of accountability to the general public
E、E. Changing needs and expectations of the general public
288、 Arguments in favor of social responsibility include:
A、A. Lack of accountability to the general public
B、B. Lack of resources to help solve social problems
C、C. Violation of the principle of profit maximization
D、D. Social engagement costs
E、E. A moral obligation to behave in a socially responsible manner
289、 Major factors in an indirect impact environment do not include:
A、A. political factors
B、B. the state of the economy
C、C. Laws, competitors, suppliers
D、D. Socio-cultural factors
E、E. Relationship with the local community
290、 Major direct impact environmental factors do not include:
A、A. Laws, government agencies
B、B. Goals, objectives
C、C. Suppliers
D、D. Competitors
E、E. Consumers
291、 The main factors of the direct impact environment are:
A、A. Structure
B、B. Consumers, suppliers, competitors
C、C. Goals, objectives
D、D. State of the economy, politics
E、E. relations with the local population
292、 The characteristics of the external environment are:
A、A. certainty, flexibility of the external environment
B、B. interconnectedness of factors, complexity, mobility of the external environment
C、C. invariability, simplicity of the environment
D、D. high degree of predictability of the external environment
E、E. independence of environmental factors from each other
293、 One of the categories of technology according to J. Thompson's classification is:
A、A. group technology
B、B. standard technology
C、C. multilink technology
D、D. flexible technology
E、E. generic technology
294、 According to Joan Woodward's classification, all technologies of manufacturing firms fall into the following categories:
A、A. discrete manufacturing,flexible manufacturing
B、B. mechanized production
C、C. automated production
D、D. unit, mass, continuous production
E、E. discontinuous production, stable
295、 The factors of the external environment are categorized into:
A、A. Direct and indirect influences
B、B. strategic, current
C、C. domestic, foreign
D、D. new, old
E、E. innovative, traditional
296、 The tasks of an organization are traditionally divided into three categories:
A、A. Working with legislative bodies
B、B. working with people, working with objects, working with information
C、C. working with competitors
D、D. working with suppliers, working with consumers
E、E. working with higher authorities
297、 Types of organization:
A、A. Large, small
B、B. formal, informal
C、C. external, internal
D、D. strategic, tactical
E、E. programmable, non-programmable
298、 Important characteristics of an organization are:
A、A. level of technology
B、B. planning, organization
C、C. interrelationship with the external environment, division of labor, need for management
D、D. working conditions
E、E. mobility
299、 Who is the author of the 14 principles of management
A、A. A. Fayol
B、B. A. Maslow
C、C. F.Gilbert
D、D. G.Ford
E、E. F.Taylor
300、 The internal variables of an organization are:
A、A. Goals, objectives, structure
B、B. Consumers, suppliers
C、C. Competitors
D、D. state of the economy
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